Recently moved all of my sites to tsohost.co.uk and decided to use the backWPup plugin, but it fails for all of them in the same way. to rule out a theme or plugin conflict I did the following:
Created completely fresh install of 3.5.1 through the tsohost.co.uk control panel
deleted akismet and hello dolly plugin
installed backwpup and activated
created test job to send plugin list by email
sent test email to check all was working - came through fine
When job is run, it just says 'BackWPup running' in the admin bar at the top and this stays there indefinitely
If I check the log, the last entry says
Backup file is: /var/sites/t/mywebsite.com/public_html/wp-content/uploads/backwpup-db3bf/backwpup_cbb7af_2013-08-23_23-12-08.tar.gz
but this folder only contains a file called backwpup-7684bc-working.php
I've tried upgrading to WordPress 3.6, backing up to file, backing up databases to file, to dropbox. Every combination I can think of with no success. I've raised a ticket with the host, but they weren't familiar with backWPup and recommended backupbuddy or wp-db manager, but I like what backWPup does so I'm keen to make it work.
Any ideas? If any of the devs are interested, I'm happy to provide full access to my test site?