Admin Backend Pages Blank, but Front end of the site is fully operational

  • Resolved jbMED

    (@jbmed)


    10 years, 2 months ago

    Hello. I am working on developing a new website (it is about ready to launch next week) as an upgrade to our current site. The front end works fine, however, once I login to wp-admin all I can see is the top and sider headers. The large section to the right (regardless of which page I go to using the left sidebar) is blank. This leaves me in a place where I cannot edit and finalize things for the site launch (because it isn’t live I cannot send you the site unfortunately).

    I have tried the following unsuccessfully:

    1. uploading a new pluggins folder.
    2. looking for problematic links in the wp-config.php file.

    One last tidbit, I am not sure if they are related, but the last website tweak I did before the issue was Wed afternoon. I was turning on WP Super Cache to test the site upload speed.

    Your help will be greatly appreciated!!

Viewing 5 replies - 1 through 5 (of 5 total)
  • esmi

    (@esmi)

    10 years, 2 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter jbMED

    (@jbmed)

    10 years, 2 months ago

    esmi,

    Thanks for the response. Is there a way to deactivate all pluggins without being able to access the WP-backend or switch the default theme? When I login, I cannot change any settings because of the blank section of the screen.

    If so, I’d like to try that first. If not, I will upload all other files (your 4th suggestion).

    Thanks
    J

    esmi

    (@esmi)

    10 years, 2 months ago

    Is there a way to deactivate all pluggins without being able to access the WP-backend or switch the default theme?

    Please see the link I posted above.

    Thread Starter jbMED

    (@jbmed)

    10 years, 2 months ago

    Thanks! Issue resolved. I went in and found out that it is the WP Super Cache Plugin causing the problems. Has anyone else had issues with WP Super Cashe? Is there a teak anyone has found that keeps WP Super Cache working?

    Thanks,
    J

    esmi

    (@esmi)

    10 years, 2 months ago

    Try asking on http://wordpress.org/support/plugin/wp-super-cache

Viewing 5 replies - 1 through 5 (of 5 total)
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