Title: Admin area running slow Last modified: August 31, 2016 --- # Admin area running slow * Resolved [spanner555](https://wordpress.org/support/users/spanner555/) * (@spanner555) * [10 years, 2 months ago](https://wordpress.org/support/topic/admin-area-running-slow/) * Really slow admin area now unless I disable your plugin. Tested on two sites running different themes. WordPress 4.4.2 * Anyone else? * [https://wordpress.org/plugins/backupwordpress/](https://wordpress.org/plugins/backupwordpress/) Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/topic/admin-area-running-slow/page/2/?output_format=md) [→](https://wordpress.org/support/topic/admin-area-running-slow/page/2/?output_format=md) * [ac2932](https://wordpress.org/support/users/ac2932/) * (@ac2932) * [10 years, 2 months ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171412) * Ditto on this — took me a long time to figure this out, but the update to 3.5 made the wp-admin area super slow. * Had to disable this plugin, and I’ll have to switch backup solutions if it isnt fixed. * [mvdesign](https://wordpress.org/support/users/mvdesign/) * (@mvdesign) * [10 years, 2 months ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171459) * I too have this problem – admin area running very slowly – up to a minute to refresh. Very high CPU load on server while the page is refreshing. Deactivating the plugin restores normal functionality. I believe this occurred after upgrading to BackUpWordPress 3.5. The site is running WP 4.4.2 * Plugin Author [Tom Willmot](https://wordpress.org/support/users/willmot/) * (@willmot) * [10 years, 2 months ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171464) * Thanks for reporting this folks, we’ll look into this and figure out the issue. We have a Github issue that we’re using to track this that you can follow along with: [https://github.com/humanmade/backupwordpress/issues/1036](https://github.com/humanmade/backupwordpress/issues/1036) * Also if any of you are able to do any more detailed profiling and post results to that ticket that would help a bunch. * Thanks! * Thread Starter [spanner555](https://wordpress.org/support/users/spanner555/) * (@spanner555) * [10 years, 1 month ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171559) * Hi Tom anything you want to know in particular? * Shared Server * PHP Version 5.3.29-pl0-gentoo Linux l1-a22-p53 3.10.1-hardened-r1 Server API: Apache 2.0 Handler MYSQL Server version: 5.5.44 * Wodrpress 4.4.2 * I tried switching to default theme and deactivated all plugins. Once enabled and even while enabling BackUpWordpress the issue started with the admin hanging. * Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/) * (@katmoody) * [10 years, 1 month ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171615) * Hey there [@spanner555](https://wordpress.org/support/users/spanner555/) – it looks like you shared more info on the ticket for us – thank you so much for that. * I’d ask anyone who can contribute to look at the GitHub issue (if you aren’t comfortable using Github just post here, that’s absolutely fine!) … in order to help with troubleshooting we need as much information as possible about your server and site setup – some of the information included above via [@spanner555](https://wordpress.org/support/users/spanner555/) is great and helps us to track this, also more information like we might get via the support module could help … if you want to provide this you can easily copy and paste that on GitHub or here. * To do that, go to the BackUpWordPress page on your site and then go up to the right upper corner of the admin page and click on the “Help” tab there. A drop down menu will appear, and you can go the to Server Info tab (look on the left side of the dropdown, at the top to find this tab) – and just copy and paste that information for us. * We might then have further questions, but this level of information will help us to track and link together what might be behind this slowdown issue, okay? * Thanks so much for your help, everyone, as we work together to try and fix this issue. * Kat * Thread Starter [spanner555](https://wordpress.org/support/users/spanner555/) * (@spanner555) * [10 years, 1 month ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171619) * [@katmoody](https://wordpress.org/support/users/katmoody/) I am happy to add the plugin again and try to run it then send a log / activity request to my server providers, they are usually most helpful and might be able to send me some details of use to the plugin authors. * A point of focus here is surely what has changed in the new version of the plugin from the old version , all old versions are running fine, but as soon as I update the same problem occurs with the current version of wordpress. . . . * [melovatskay](https://wordpress.org/support/users/pogoda78/) * (@pogoda78) * [10 years, 1 month ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171640) * Такая же проблема, пришлось плагин де активировать. WordPress 4.4.2 PHP: 5.4 MySQL версии: 4.3.12 операционная система Linux CentOS. * Thread Starter [spanner555](https://wordpress.org/support/users/spanner555/) * (@spanner555) * [10 years, 1 month ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171647) * Updated BackUpWordPress 3.6.0 and have same issue . . . . * [artmaug](https://wordpress.org/support/users/artmaug/) * (@artmaug) * [10 years, 1 month ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171648) * Same problem here, BackUpWordPress 3.6.0 and WordPress 4.4.2. * [mikhmich](https://wordpress.org/support/users/mikeei/) * (@mikeei) * [10 years ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171663) * Same problem. * Also, not equally slow on different servers (all shared hosts with cpanel), from slow to completely unresponsive. * Thread Starter [spanner555](https://wordpress.org/support/users/spanner555/) * (@spanner555) * [10 years ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171664) * Removing plugin from all my sites 🙁 Shame. Here’s hoping you resolve the issue. * [MitchellShnier](https://wordpress.org/support/users/mitchellshnier/) * (@mitchellshnier) * [10 years ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171667) * Same problem, the admin interface completely locks-up and becomes unresponsive, and times-out. * For a while if I waited about a minute, I would get a response. Now I can’t do anything, I need to use FTP to rename the backupwordpress plug-in subdirectory to do anything at the admin interface. This started about two weeks ago. * When I enable BackupWordPress 3.6.0 the admin interface times-out, so I can’t even get to the Server Info tab, but here are some details (let me know if there is anything else that would be useful to report): * PHP verison: 5.5.31 WordPress: 4.5 Server version: 5.5.40-36.1-log – Percona Server (GPL), Release 36.1, Revision 707 Problem happens with both Firefox and Chrome browsers Problem happens even when all other plug-ins are disabled. * Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/) * (@katmoody) * [10 years ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171672) * I know the developers are looking at ways to help fix this one. As Tom mentioned above, if you have any additional information you can give us on server information, etc. that would be great and you can also check in over on GitHub on the ticket there: * [https://github.com/humanmade/backupwordpress/issues/1036](https://github.com/humanmade/backupwordpress/issues/1036) * Thanks again for being patient as we work to figure out what the problem is. Kat * [Jagen Michael](https://wordpress.org/support/users/jagen-michael/) * (@jagen-michael) * [9 years, 11 months ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171678) * Just installed backupwordpress on one of my sites [http://www.jagensport.com](http://www.jagensport.com)( 194 mb) and it runs for hours and does nothing ? Used it on another site (45 mb) and backed within minutes ? * Is there now a solution to the problem ? * Michael * [rrho](https://wordpress.org/support/users/rrho/) * (@rrho) * [9 years, 11 months ago](https://wordpress.org/support/topic/admin-area-running-slow/#post-7171679) * Same problem here, WP 4.5.2, Plugin 3.6.0. Automated backups (on server and to dropbox) worked fine, but plugin only backed up the database, not, as requested, the filesystem as well. Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/topic/admin-area-running-slow/page/2/?output_format=md) [→](https://wordpress.org/support/topic/admin-area-running-slow/page/2/?output_format=md) The topic ‘Admin area running slow’ is closed to new replies. * ![](https://ps.w.org/backupwordpress/assets/icon-256x256.jpg?rev=1105225) * [BackUpWordPress](https://wordpress.org/plugins/backupwordpress/) * [Frequently Asked Questions](https://wordpress.org/plugins/backupwordpress/#faq) * [Support Threads](https://wordpress.org/support/plugin/backupwordpress/) * [Active Topics](https://wordpress.org/support/plugin/backupwordpress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backupwordpress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backupwordpress/reviews/) * 25 replies * 12 participants * Last reply from: [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/) * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/admin-area-running-slow/page/2/#post-7171701) * Status: resolved