Support » Plugin: Really Simple SSL » Admin area not working anymore

  • Resolved Renato Gelforte

    (@spolaorso)


    After having moved wp site from root to a subfolder, as described https://codex.wordpress.org/Giving_WordPress_Its_Own_Directory
    Method I (Without URL change)
    the admin area is not working anymore. The site is fine, but if I try to login, I’m forced to use /wp-login.php because /admin give me an error of unreachable page.
    Signing in with /wp-login.php give me a page with no style but al least shows the fields for user name and password, but once logged in, the dashbord is unreachable.
    Only the top bar of the admin console is available, but all the admins pages are unreachable.
    Any suggest?
    I even tried to Method II (With URL change), but I got worse.

Viewing 9 replies - 1 through 9 (of 9 total)
  • I forgot to tell that the unreachable pages are showing: Errore HTTP 500 Internal server error

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    Hi,

    Is this related to Really Simple SSL?

    The way you describe it, it looks like you have made a mistake in your .htaccess while making the switch.

    I’m not sure if the problem is related to Really Simple SSL.
    Anyway .htaccess is ok, otherwise, the entire site should be affected.
    The issue is only related to the admin page that now is just a white page. The site is working well! Only the admin page is white!
    After my previous post, I’ve tried again to move the WP site into one subfolder. But the problem persists.
    I’ve done many attempts by following all suggests found with Google “admin white page after moving Wp in a subfolder or changing domain name” and I saw that many issues were concerning SSL.
    Given that I read in Really Simple SSL setting that some issue may arise from setting SSL “on mixed content on the admin panel”.
    So I was wondering whether the mess might be generated from implementing SSL.

    Plugin Contributor Mark

    (@markwolters)

    Hi,

    when there is mixed content on the back-end, the styling is gone but the pages should still work, so it looks like there’s something else causing this. The best way to find the cause would be to get more information from the HTTP 500 internal server error. You can do this by enabling error logging in WordPress, see https://codex.wordpress.org/Debugging_in_WordPress. This can be done by adding the following lines of code to your wp-config.php file:

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );

    if the error is PHP related, it will show up in the debug.log file in your /wp-content/ folder. If not, you might want to check the logs of your webserver.

    Mark

    Thank Mark!
    I’ve done it, and I saw that the main problem is caused by a deprecate statement in the function.php create by qTranslate plugin. But now I can not replicate those errors because I restored my site using files and DB back-up and I don’t have any problems the site is running well.
    The problem is related only when moving the site and changing the URL
    IMHO the mess is related to the caching plugin and SSL.
    I will try another day soon. Or better I will try to use a duplicator plugin such ashttps://wordpress.org/plugins/duplicator/
    https://snapcreek.com/duplicator/docs/
    Any suggest will be appreciated.
    Thanks again for your support.

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    You can always deactivate your caching and SSL plugin, (I would deactivate the security plugin as well, if you use one) then clear your browser cache and do the move while on http. Then you can activate them again.

    Thanks Rogier for your reply.
    Since I don’t know how exactly “Really-Simple-SSL” works I’m wondering which are the best practice for moving WP from one domain to another one.
    You suggested deactivating the caching plugin, as well as the Really-Simple-SSL and the security plugin. (I’m using Wordfence).

    Just for my curiosity: does Really-Simple-SSL change all the recurrence of http in the mysql db?
    By deactivating him it will affect the db? In which way?
    Do I just need to deactivate the plugin or should I un-flag before all the features of the plugin and then deactivate the plugin?
    Thanks in advance for your help

    Plugin Contributor Mark

    (@markwolters)

    Really Simple SSL does three things upon activation. It changes the home- and site url to https://, adds a 301 redirect and activates the mixed content fixer. The plugin doesn’t make any changes to your database. When Really Simple SSL is deactivated these changes will be undone. The redirect is removed and the site will revert back to http://.

    For moving a WordPress site to another domain there are a couple of options. The easiest is using a cloning plugin. We have good experiences using the Duplicator plugin. This will create a clone of your website including the database and makes moving websites really easy.

    I’d suggest to disable the redirect option and do the move using Duplicator. If you experience any issues, try to disable Really Simple SSL and do the move while on http://.

    Mark

    Hi,
    Rogier and Markwolters,
    I followed your suggestions but I could not succeed in moving WP to a new domain.
    I was still getting the same frustrating message that the page was unreachable.
    So I deactivated the https certificate using the cpanel of my provider.
    Now everything is OK.
    Thanks for yours support

Viewing 9 replies - 1 through 9 (of 9 total)
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