Title: admin-ajax.php, error 500 Last modified: August 29, 2023 --- # admin-ajax.php, error 500 * Resolved [apolorc](https://wordpress.org/support/users/apolorc/) * (@apolorc) * [2 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-error-500-2/) * Hi: * When trying to edit a price rule I get this error in the browser console: * /wp-admin/admin-ajax.php, error 500 * What should I do to resolve this error? * Thanks Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [AsanaPlugins](https://wordpress.org/support/users/asanaplugins/) * (@asanaplugins) * [2 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-error-500-2/#post-17011959) * Hi [@apolorc](https://wordpress.org/support/users/apolorc/) * Thank you for using our plugin. * We apologize for the inconvenience. * Please [enable debugging on your website](https://wordpress.org/support/article/debugging-in-wordpress/) and let us know about the error message that you get. * If it is a staging website you can deactivate plugins and only keep WooCommerce and the Discount Rules and Dynamic Pricing for WooCommerce plugin and try again. * Add below lines to your wp-config.php file to enable debugging and debug log. define( ‘WP_DEBUG’, true );define( ‘WP_DEBUG_LOG’, true ); * After enable debugging you can find the error message in the debug.log file. You can [read more information here](https://wordpress.org/support/article/debugging-in-wordpress/). * After enable debugging on your website, find the debug log file at the wp-content folder and delete its content. Then try to save one of the rules and now you can check the debug.log file to find the error message. * I hope it helps. * Best Regards - This reply was modified 2 years, 8 months ago by [AsanaPlugins](https://wordpress.org/support/users/asanaplugins/). * Thread Starter [apolorc](https://wordpress.org/support/users/apolorc/) * (@apolorc) * [2 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-error-500-2/#post-17023927) * Hi: * In the store I also have this error, nothing appears in the log, if I deactivate the plugin the store page is available again. * Thanks * Plugin Author [AsanaPlugins](https://wordpress.org/support/users/asanaplugins/) * (@asanaplugins) * [2 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-error-500-2/#post-17025352) * Hi [@apolorc](https://wordpress.org/support/users/apolorc/) * We apologize for the inconvenience. * Unfortunately, without the error message we can not help you. * You can follow the below steps. - Deactivate other WooCommerce related plugins. - Try to save the rule, and if it worked this time activate other plugins one by one to find the plugin that causes this issue. * If the above tip can not help you, then you should provide us the error message to let us check it out. * Also, you can try it on a fresh installed website. You can try it on your local fresh installed website. * We already provided instructions of debugging in WordPress. * If you need a premium support, you can purchase the plugin [pro version](https://www.asanaplugins.com/product/woocommerce-dynamic-pricing-and-discounts-plugin/) and [contact us here](https://www.asanaplugins.com/support/). * I hope it helps. * Best Regards * Thread Starter [apolorc](https://wordpress.org/support/users/apolorc/) * (@apolorc) * [2 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-error-500-2/#post-17026657) * Hi: * I have this error: * [Tue Sep 05 03:59:01.826281 2023] [security2:error] [pid 2355412:tid 139622826874624][ client 35.209.21.122:55098] [client 35.209.21.122] ModSecurity: Warning. Match of “rx ^(?:(?:\\_|[^\”(),\\/:;<=>?![\\x5c\\]{}]+)\\/(?:\\_|[^\”(),\\/:;<=>?![\\ x5c\\]{}]+))(?:\\s_+;\\s_+(?:(?:charset\\s_+=\\s_+(?:\”?(?:iso-8859-15?|windows- 1252|utf-8)\\b\”?))|(?:(?:c(?:h(?:a(?:r(?:s(?:e[^t\”(),\\/:;<=>?![\\x5c\\]{}] |[^e\”(),/:;<=>?![\\x5c …” against “REQUEST_HEADERS:Accept” required. [file “/ usr/share/modsecurity-crs/rules/REQUEST-920-PROTOCOL-ENFORCEMENT.conf”] [line“ 1162”] [id “920600”] [msg “Illegal Accept header: charset parameter”] [data “ text/html, image/gif, image/jpeg, *; q=.2, */*; q=.2”] [severity “CRITICAL”] [ ver “OWASP_CRS/3.3.4”] [tag “application-multi”] [tag “language-multi”] [tag “ platform-multi”] [tag “attack-protocol”] [tag “paranoia-level/1”] [tag “OWASP_CRS”][ hostname “ranch-test.com”] [uri “/”] [unique_id “ZPaLZfJ5wJG77Uzs0z3DpgAAAQY”] [ Tue Sep 05 06:42:51.771703 2023] [security2:error] [pid 2772807:tid 139621325334272][ client 34.23.136.225:39627] [client 34.23.136.225] ModSecurity: Warning. String match within “/accept-charset/ /content-encoding/ /proxy/ /lock-token/ /content- range/ /if/” at TX:header_name_accept-charset. [file “/usr/share/modsecurity- crs/rules/REQUEST-920-PROTOCOL-ENFORCEMENT.conf”] [line “1128”] [id “920450”][ msg “HTTP header is restricted by policy (/accept-charset/)”] [data “Restricted header detected: /accept-charset/”] [severity “CRITICAL”] [ver “OWASP_CRS/3.3.4”][ tag “application-multi”] [tag “language-multi”] [tag “platform-multi”] [tag “ attack-protocol”] [tag “paranoia-level/1”] [tag “OWASP_CRS”] [tag “capec/1000/ 210/272”] [tag “PCI/12.1”] [hostname “ranch-test.com”] [uri “/robots.txt”] [unique_id“ ZPaxyxwW9aE8J9UyaecwxgAAAFY”] * Plugin Author [AsanaPlugins](https://wordpress.org/support/users/asanaplugins/) * (@asanaplugins) * [2 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-error-500-2/#post-17027058) * Hi [@apolorc](https://wordpress.org/support/users/apolorc/) * Thank you for the error message. * As indicated in the error message, it is not related to the plugin. * It appears that a security plugin or misconfiguration on your server is causing this issue. * To resolve this problem, we recommend contacting the support team of your security plugin. They should be able to assist you in addressing this issue. * I hope this information proves helpful. * Regards, * Thread Starter [apolorc](https://wordpress.org/support/users/apolorc/) * (@apolorc) * [2 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-error-500-2/#post-17027454) * Hi: * But when I disable the Discount Rules and Dynamic Pricing for WooCommerce plugin the store site works fine. * Thanks Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘admin-ajax.php, error 500’ is closed to new replies. * ![](https://ps.w.org/easy-woocommerce-discounts/assets/icon-256x256.jpg?rev=2788194) * [Discount Rules and Dynamic Pricing for WooCommerce](https://wordpress.org/plugins/easy-woocommerce-discounts/) * [Frequently Asked Questions](https://wordpress.org/plugins/easy-woocommerce-discounts/#faq) * [Support Threads](https://wordpress.org/support/plugin/easy-woocommerce-discounts/) * [Active Topics](https://wordpress.org/support/plugin/easy-woocommerce-discounts/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/easy-woocommerce-discounts/unresolved/) * [Reviews](https://wordpress.org/support/plugin/easy-woocommerce-discounts/reviews/) * 6 replies * 2 participants * Last reply from: [apolorc](https://wordpress.org/support/users/apolorc/) * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/admin-ajax-php-error-500-2/#post-17027454) * Status: resolved