Support » Plugin: Event Tickets » admin-ajax.php 500 error

  • Resolved reubenbrown13


    I am using the latest Event Tickets plugin (4.2.6) and when I use the Edit Ticket form for an event, the values do not save. When I check the javascript debug it shows : Failed to load resource: the server responded with a status of 500 (hphp_invoke). I have checked the wp-debug output, and nothing is caught. I have also checked the nginx logs, and there is nothing there.

    Thanks for any help or insights that can be given.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Well, this is interesting. I found the issue is the Woocommerce plugin. I disabled the plugin and it started to work again.

    Plugin Contributor nicosantos


    Thanks for confirming Reuben 🙂

    Do you mean WooCommerce itself or a WooCommerce Extension?

    If you also have Event Tickets Plus installed, we recently released a hotfix to address a similar issue with Event Tickets, Event Tickets Plus and WooCommerce.

    Please let us know about it,

    • This reply was modified 2 years ago by  nicosantos.


    I am facing same issues in my local system. I have only event ticket installed.

    			function( response ) {
    				if ( response.success ) {
    					obj.parent( 'td' ).parent( 'tr' ).addClass( 'tickets_checked' );
    					$( '#total_checkedin' ).text( parseInt( $( '#total_checkedin' ).text() ) + 1 );

    Error in tickets-attendees.js?ver=4.2.7:97 file.



    It was the WooCommerce plugin itself. I will need to look at the update you released to see if it fixes the problem for me, but for now we are not using WooCommerce so disabling the plugin was an easy fix.

    Plugin Contributor GeoffBel


    Hey @reubenbrown13,

    I believe this should have been fixed by our latest updates.

    Let us know if there is anything else.

    Best regards,

    Geoff B.

    Plugin Contributor geoffgraham


    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. 🙂


Viewing 6 replies - 1 through 6 (of 6 total)
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