Support » Plugin: Transdirect Shipping Plugin for Woocommerce » admin-ajax.php 404 error

  • Hi guys,

    We’re seeing problems with quote’s not displaying for users. When they add an item to cart then choose a suburb to get a shipping quote, user is stuck with spinning “getting quote’s” gif.

    Transdirect 7.3 plugin installed
    Test API via Woocommerce settings>shipping = succesful

    Console reveals admin-ajax.php 404 error.

    See output below:

    POST https://www.spillmaster.com.au/wp-admin/admin-ajax.php 404 (Not Found)
    jquery.js?ver=1.12.4-wp:formatted:4206

    send @ jquery.js?ver=1.12.4-wp:formatted:2939
    ajax @ jquery.js?ver=1.12.4-wp:formatted:2939
    n.<computed> @ jquery.js?ver=1.12.4-wp:formatted:2939
    validate @ transdirect.js?ver=1.2.3.4.5:364
    onclick @ (index):629

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • vanillaweb

    (@vanillaweb)

    We have having the same error.

    kytsym

    (@kytsym)

    if you find a fix before they do – please share
    thanks

    kytsym

    (@kytsym)

    @transdirect

    Please reply at earliest
    Thanks

    • This reply was modified 8 months ago by kytsym.
    kytsym

    (@kytsym)

    I’ve tried downgraded WordPress core to 5.3.2 version and still not working

    • This reply was modified 8 months ago by kytsym.
    vertexmedia

    (@vertexmedia)

    Try choosing ‘quickest & fastest’ option for couriers. Some couriers may be affected by COVID causing some of the couriers not to load properly. This should fix the issue.

    You could also try de-selecting some of the couriers from the full list and if ‘getting quotes’ keeps spinning you will be able to eventually find which ones stop the quotes displaying.

    Hope this helps

    Plugin Author transdirect

    (@transdirect)

    Hello @kytsym

    Thank you for contacting Transdirect Support.

    Can you please provide me your email address so our technical support team can contact you further for issue you are facing?

    Thank you.
    Transdirect Support Team

    Hi @transdirect I am also facing the same issue. Can you please tell me how can I fix this 404 error for admin-ajax.php? My website URL is http://ccassolutions.com.au.

    @rajuta999 i manged to fix the problem rolling back to an earlier version of our site. I haven’t tested which plugin and/or versions affected working with transdirect.

    If you have a previous backup, try rolling back and test

    • This reply was modified 7 months, 3 weeks ago by kytsym.
    • This reply was modified 7 months, 3 weeks ago by kytsym.
    Plugin Author transdirect

    (@transdirect)

    Hello @rujuta999

    Thank you for contacting Transdirect Support.

    Can you please provide me your email address so our technical support team can contact you further for issue you are facing?

    Thank you.
    Transdirect Support Team

    @transdirect please email [email removed] I just installed the plugin on the latest WordPress and get this message

    There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

    I have tried 3 different addresses – still get check transdirect settings.

    Thanks,
    Angela

    update, I selected cheapest and fastest, residential and also added a box size 25x25x25 weight 20kg to get the calculator to work. It showed Fastways and also TNT express.

    We disabled all the courier options under settings > store integrations then re-enabled them one by one.

    We found CP Domestic Priority – Signature Required and TNT Overnight Express were causing our issue.

Viewing 12 replies - 1 through 12 (of 12 total)
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