Support » Plugin: Smush - Lazy Load Images, Optimize & Compress Images » Admin-Ajax 400 error Smush

  • Resolved svenms

    (@svenms)


    Hello,

    I am having an issue with Smush, I cant see the images information when going to Media on wordpress. By checking on the Console, I found out that there is a admin-ajax request that is returning a 400 error.
    The problem disappears when disabling Smush plugin.
    What do you think it may be the problem?

    Smush Versión 2.7.9.1
    Wordpress 4.9.6–es_ES
    Woocommerce 3.3.3

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • I’m having the same problem, tried clearing cache and using different browser, both of them don’t work. At the moment, disabling Smush plugin is the temporary solution.

    Plugin Author Anton Vanyukov

    (@vanyukov)

    Hi @svenms and @jfireman,

    Could you please share the error messages? And please enable debug log by adding the following lines to your wp-config.php file:

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    After that open up Media, where you see the error, and share the error messages from wp-content/debug.log here

    Best regards,
    Anton

    Hello,

    Thank you for your answer.
    I have already checked the debug and there is nothing out of common.

    [12-Jun-2018 18:43:01 UTC] on construct
    [12-Jun-2018 18:45:04 UTC] on construct
    [12-Jun-2018 18:45:04 UTC] on construct
    [12-Jun-2018 18:46:08 UTC] on construct
    [12-Jun-2018 18:50:18 UTC] on construct
    [12-Jun-2018 18:50:39 UTC] on construct
    [12-Jun-2018 18:51:10 UTC] on construct
    [12-Jun-2018 18:51:12 UTC] on construct
    [12-Jun-2018 18:52:40 UTC] on construct
    [12-Jun-2018 18:52:42 UTC] on construct
    [12-Jun-2018 18:53:23 UTC] on construct
    [12-Jun-2018 18:54:30 UTC] on construct
    [12-Jun-2018 18:54:32 UTC] on construct
    [12-Jun-2018 18:54:33 UTC] on construct
    [12-Jun-2018 18:55:04 UTC] on construct
    [12-Jun-2018 18:55:07 UTC] on construct
    [12-Jun-2018 18:55:33 UTC] on construct
    [12-Jun-2018 18:55:37 UTC] on construct
    [12-Jun-2018 18:56:10 UTC] on construct

    Nothing more than that.

    Also I am using Php 7.1

    Plugin Author Anton Vanyukov

    (@vanyukov)

    I would need to investigate this further.

    Could you please contact us via our contact form: http://premium.wpmudev.org/contact

    Select “I have a different question” from the dropdown, in the subject add “Attn. Anton” so that the ticket is assigned to me. And please add a link to this thread in the message section for reference.

    Best regards,
    Anton

Viewing 4 replies - 1 through 4 (of 4 total)
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