Support » Plugin: Smush - Lazy Load Images, Optimize & Compress Images » Admin-Ajax 400 error Smush

  • Resolved svenms



    I am having an issue with Smush, I cant see the images information when going to Media on wordpress. By checking on the Console, I found out that there is a admin-ajax request that is returning a 400 error.
    The problem disappears when disabling Smush plugin.
    What do you think it may be the problem?

    Smush Versión
    Wordpress 4.9.6–es_ES
    Woocommerce 3.3.3


    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • I’m having the same problem, tried clearing cache and using different browser, both of them don’t work. At the moment, disabling Smush plugin is the temporary solution.

    Plugin Author Anton Vanyukov


    Hi @svenms and @jfireman,

    Could you please share the error messages? And please enable debug log by adding the following lines to your wp-config.php file:

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    After that open up Media, where you see the error, and share the error messages from wp-content/debug.log here

    Best regards,


    Thank you for your answer.
    I have already checked the debug and there is nothing out of common.

    [12-Jun-2018 18:43:01 UTC] on construct
    [12-Jun-2018 18:45:04 UTC] on construct
    [12-Jun-2018 18:45:04 UTC] on construct
    [12-Jun-2018 18:46:08 UTC] on construct
    [12-Jun-2018 18:50:18 UTC] on construct
    [12-Jun-2018 18:50:39 UTC] on construct
    [12-Jun-2018 18:51:10 UTC] on construct
    [12-Jun-2018 18:51:12 UTC] on construct
    [12-Jun-2018 18:52:40 UTC] on construct
    [12-Jun-2018 18:52:42 UTC] on construct
    [12-Jun-2018 18:53:23 UTC] on construct
    [12-Jun-2018 18:54:30 UTC] on construct
    [12-Jun-2018 18:54:32 UTC] on construct
    [12-Jun-2018 18:54:33 UTC] on construct
    [12-Jun-2018 18:55:04 UTC] on construct
    [12-Jun-2018 18:55:07 UTC] on construct
    [12-Jun-2018 18:55:33 UTC] on construct
    [12-Jun-2018 18:55:37 UTC] on construct
    [12-Jun-2018 18:56:10 UTC] on construct

    Nothing more than that.

    Also I am using Php 7.1

    Plugin Author Anton Vanyukov


    I would need to investigate this further.

    Could you please contact us via our contact form:

    Select “I have a different question” from the dropdown, in the subject add “Attn. Anton” so that the ticket is assigned to me. And please add a link to this thread in the message section for reference.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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