Disable Users
admin account disabled problem (3 posts)

  1. fangfangTeo
    Posted 1 year ago #

    I have serious problem which I cant sign in administrator account, after I change password, I cant sign in, and it show "account disabled" how to solve this problem?
    I was tried to reset new password but it cant work.


  2. chronicbubble
    Posted 1 year ago #

    FTP to your plugins directory or go to your cpanel/server file manager and rename the folder for the plugin or delete it and re-log back in and should sort it out buddy. Once the plugin has been removed it won't access it upon login and in essence allow access to start a fresh from before the plugin screwed up.

    I have had to do this many a time with lots of different plugins etc. Hope this helps you out!

  3. chronicbubble
    Posted 1 year ago #

    In your root directory you should see wp-content folder, go to it and then plugins and you should find the right folder there. Forgot to mention that part! Thanks once again.

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