Title: Admin Access Key lockout
Last modified: August 22, 2016

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# Admin Access Key lockout

 *  Resolved [daviesda](https://wordpress.org/support/users/daviesda/)
 * (@daviesda)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/admin-access-key-lockout/)
 * Hi Paul,
 * I’m having problems with Admin Access Key lockout in v3.1.5. It’s happened a 
   number of times, so much so that this is the one element of Simple Firewall that
   I’m reluctant to activate on my sites. I have Simple Firewall running on 9 sites
   and I’ve never had a good experience with the Admin Access Key so it’s not activated.
 * I go to the Admin Access panel and specify a key. I’m super careful when typing
   it. It’s only 6 characters, a mix of alpha and numbers. I leave the default timeout
   then submit.
 * When the admin panel reloads and I’m challenged to enter my key, it always fails.
   The Enter Access Key challenge simply reloads.
 * It’s incredibly frustrating as I then have to deactivate the plugin via FTP and
   start again.
 * I’m using Safari 7.0.6.
 * Cheers,
 * David.
 * [https://wordpress.org/plugins/wp-simple-firewall/](https://wordpress.org/plugins/wp-simple-firewall/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/admin-access-key-lockout/#post-5218810)
 * Hi David,
 * Apologies for the trouble here. Based on this, I’ve tweaked how the admin access
   restriction cookies are generated as I think that might be where the problem 
   lies. Otherwise, for now at least, I can’t see why this wouldn’t be working.
 * Can I ask you to give this a shot with v3.2.0 of the plugin and let me know how
   you get on?
 * Thanks!
    Paul.
 *  Thread Starter [daviesda](https://wordpress.org/support/users/daviesda/)
 * (@daviesda)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/admin-access-key-lockout/#post-5218820)
 * Bingo! v3.2.0 works exactly as expected on the site I was working with this morning.
   I repeated exactly what I did earlier when setting the admin key. Now unlocks
   just fine. I even double checked by starting a new session from a different web
   browser.
 * Thanks Paul, as ever for the fast response and fix.
 * Cheers,
 * David.
 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/admin-access-key-lockout/#post-5218834)
 * Great! Delighted to hear that 🙂
 * Thanks for reporting back. Can I ask, would you be open to leaving a review of
   the plugin – it really helps with the reputation and exposure.
 * Thanks!
    Paul.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Admin Access Key lockout’ is closed to new replies.

 * ![](https://ps.w.org/wp-simple-firewall/assets/icon-256x256.png?rev=3054572)
 * [Shield Security – Smart Bot Blocking, Brute-Force Login Protection & File Scanning](https://wordpress.org/plugins/wp-simple-firewall/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/admin-access-key-lockout/#post-5218834)
 * Status: resolved