Title: Admin access
Last modified: December 18, 2017

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# Admin access

 *  [ddubya](https://wordpress.org/support/users/ddubya/)
 * (@ddubya)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/admin-access-18/)
 * Not sure this is the correct forum.
    Our admin person is in a coma and cannot
   communicate and he is the only one that can update our web site. I am trying 
   to find out how we can gain access so that we can maintain the site.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/admin-access-18/#post-9791189)
 * > Our admin person is in a coma and cannot communicate and he is the only one
   > that can update our web site.
 * Contact the admin person and get the login credentials from him/her.
 *  Thread Starter [ddubya](https://wordpress.org/support/users/ddubya/)
 * (@ddubya)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/admin-access-18/#post-9791213)
 * That is our problem. The admin person is ill and cannot communicate.
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/admin-access-18/#post-9791243)
 * Sorry to hear that.
 * But nobody here has access that information.
 * Your admin is the only one who can help you with login credentials.
 * Alternately, if you can access your database and if you feel comfortable messing
   with it, you can find that info as follows:
 * – The password is encrypted and stored in the database in the users table.
    –
   Username is also stored in the users table.
 * Again, please note, none of the volunteers here have access to any of your login
   info.
 * Your hosting provider may someway assist you, again, you will have to contact
   them.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Admin access’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/admin-access-18/#post-9791243)
 * Status: not a support question

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