Support » Plugin: 3CX Live Chat and Talk » Adjusting floating text chat postion

  • Hi There,

    Is it possible to adjust the floating live chat button to maybe a couple of pixels up, down, right, left to my liking ? If so, how do i do it ?

    Thanks in advance!

    Regards,
    Wen Jun.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author wordpress3cx

    (@wordpress3cx)

    Hello @wjyeshealth ,

    Currently there is a hard way of doing it that we would like to improve in the future.

    The way is by referencing the CSS class generated by the Plugin in your site CSS.
    Example:
    If you inspect the code on your page, you will see in your code the following tag
    <call-us id=”callus-574″ style=”position: fixed; bottom:8px; z-index:9999;right:8px;”…

    “callus-574” is applicable in my case. In your case might be something else.
    Create a CSS class with
    #callus-574{}
    and overwrite the properties there.
    In the upcoming updates, you will give more options in regards to customization, that will simplify the configuration from the admin point of view.

    Thread Starter wjyeshealth

    (@wjyeshealth)

    Hi There,

    Thanks for the help ! Also i would like to check real quick with you if its possible to do line break’s for any custom text we have ? such as Welcome Text or 1st respond text, etc. Cause right now I might want to put in some FAQ into the welcome message. But I am not able to format it according to how we want it to look like on chat.

    For Example (The intended message layout):

    This is a welcome message:
    FAQ#1 :
    FAQ#2 :
    and so on

    Currently it looks like this:

    This is a welcome message: FAQ#1 : FAQ#2 and so on.

    Thanks again.

    Regards,
    Wen Jun

    Thread Starter wjyeshealth

    (@wjyeshealth)

    Hi There,

    If the above is not possible, can we also insert links into the input field ? For our welcome message, etc.

    I see that only links are allowed in the reply chat field.

    Regards,
    Wen Jun.

    Plugin Author wordpress3cx

    (@wordpress3cx)

    Hello @wjyeshealth

    Nice catch on Welcome message. We will try to have it our next releases.

Viewing 4 replies - 1 through 4 (of 4 total)
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