Support » Plugin: WordPress Share Buttons Plugin – AddThis » AddThis toolbar, Twitter says ‘Account Suspended’ even if no one is logged

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  • Plugin Contributor addthis_leland

    (@addthisleland)

    Hi there!

    Thanks for contacting AddThis Support 🙂

    I believe Twitter may be tracking your account by IP address. I suggest trying to test tweet on a different network to see if the IP theory is correct because when I tried tweeting your test page, I was not able to replicate your issue and the tweet was able to successfully go through.

    Here is how you can appeal your account suspension:
    https://help.twitter.com/forms/general?subtopic=suspended

    I know this is not the answer you’re looking to hear but this issue is outside of our control and you will need to contact Twitter’s support to get this issue situated.

    Thanks,
    Leland

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