Support » Plugin: Share Buttons by AddThis » AddThis sharing content title but not URL

  • Hi. We’re on WordPress 3.8 and AddThis 3.5.6. AddThis is only half-operating on our blog. Links to Facebook don’t complete, emails don’t send, and Twitter doesn’t pass the URL, it only shows the content title for a tweet. I’ve been able to find little to read on this particular issue.

    The widget increments by +1 every time an icon is clicked. It does this even when the share is not actually completed.

    I’m new to this plugin. Is this an issue that can be solved by configuration, or is this happening at the plugin/code level? We’re serving blog content through a CDN and using load balancing servers with multiple subdomains. Are there any known issues with other plugins or types of configurations?

    We’re using:

    • AddThis Social Bookmarking Widget
    • Akismet
    • All In One SEO Pack
    • Allow Multiple Accounts
    • Comment Validation
    • Customized Recent Comments
    • Google Analytics Dashboard for WP
    • Google Analytics for WordPress
    • Google XML Sitemaps
    • Mail From
    • More Fields
    • Root Relative URLs
    • Server Name Support
    • Under Construction
    • User Photo
    • WordPress Popular Posts

Viewing 9 replies - 1 through 9 (of 9 total)
  • @nb_mdsol We have verified that apart from minor UI glitches in the Admin end, the functionality is fine with WP 3.8. If possible, can you share the url to your blog here? Or you can send it to srijith[AT]

    Thanks! I’ve just sent an email along.

    @nb_mdsol: For some reasons the url the plugin get from WordPress is relative.



    instead of

    This is causing the twitter share to break. Do you have any plugins installed which might cause this? If you are not sure, for further analysis we will require access to the Admin end. A QA/Test/Dev site is preferred.

    Root Relative URLs is a plugin that may cause this. It’s installed by default in most WordPress installs from some hosts like Rackspace.

    If AddThis could perhaps use this to reference the URL instead of what it’s currently using, it could probably resolve the issue quickly.
    <?php echo "http://".$_SERVER['HTTP_HOST'].$_SERVER['REQUEST_URI']; ?>

    Root Relative URLs also created problems with the XML sitemap plugin, rendering it effectively useless. We made modifications in the XML Sitemap to correct the output going to Google et al.

    We ended up dropping AddThis because we weren’t actually seeing any shares from the site. 🙁

    I don’t know what to do. I have tried many social plugins and each seem to not work %100. when i try and share a page to twitter using addthis it doesnt display the link to my site only the title, please help.

    redgracemedia, you should start by disabling all the other plugins you’re using and see if the AddThis plugin works when it’s the only plugin running. If it does, reënable the other plugins you use one by one, testing to see if one of them breaks the AddThis functionality. Then you can begin to diagnose the problem.

    I’m having the same problem – the Tweet button is not generating a URL.

    I’m using AddThis Layers and AddThis Social Bookmarking. The only way I could get the URL to show in Twitter was to deactivate the Social Bookmarking plugin, and use only the Layers plugin. The reverse doesn’t seem to be true – leaving just the Social Bookmarking plugin activated still won’t show the URL.

    Both plugins were working simultaneously a few weeks ago. I’ve tried deactivating all other plugins, but that doesn’t seem to make a difference.

    You can take a look at our staging site here – all other plugins have been deactivated for simplicity:

    I was able to resolve our issue. I had my Bitly login information entered incorrectly, which was causing the Tweet button to not include any URL. It’s working great now!

Viewing 9 replies - 1 through 9 (of 9 total)
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