Title: Addon Plugin Not Working
Last modified: July 18, 2017

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# Addon Plugin Not Working

 *  Resolved [Mike](https://wordpress.org/support/users/mdickerman/)
 * (@mdickerman)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/addon-plugin-not-working/)
 * I just bought a multi-site license for the New User Approve Addon for two sites
   I’m working on. I installed it on both and it only worked on one of the two sites,
   where I was able to put in my purchase code and then make edits etc. On the second
   site the addon wouldn’t work at all, I just saw the normal New User Approve options
   as usual. I logged out of the site where the plugin WAS working and then went
   back there to check something and now it’s not working on the first site either,
   it’s just like it was never there. So It’s not working on either of my sites 
   at the moment and I’ve deactivated all other plugins and all typical troubleshooting
   has come up empty. Any ideas? Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Mike](https://wordpress.org/support/users/mdickerman/)
 * (@mdickerman)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/addon-plugin-not-working/#post-9329335)
 * Sorry, My mistake, I was looking in the wrong admin menu area. I did not realize
   that the addon settings are under “Settings” and the New User Approve plugin 
   tool is under “Users”. Maybe consider consolidating your settings addon into 
   where the actual plugin tools are?
 *  [Josh Harrison](https://wordpress.org/support/users/picklewagon/)
 * (@picklewagon)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/addon-plugin-not-working/#post-9331264)
 * I’d be happy to help you with any issues for the premium plugin. Any feedback
   would be appreciated as well. Could you send an email to the email address given
   to you when you purchased the addon and I’d be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Addon Plugin Not Working’ is closed to new replies.

 * ![](https://ps.w.org/new-user-approve/assets/icon-128x128.gif?rev=2544141)
 * [New User Approve](https://wordpress.org/plugins/new-user-approve/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/new-user-approve/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/new-user-approve/)
 * [Active Topics](https://wordpress.org/support/plugin/new-user-approve/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/new-user-approve/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/new-user-approve/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Josh Harrison](https://wordpress.org/support/users/picklewagon/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/addon-plugin-not-working/#post-9331264)
 * Status: resolved