Support » Plugin: Wordfence Security - Firewall, Malware Scan, and Login Security » Additional verification is required for login

Additional verification is required for login

  • Resolved dekz91

    (@dekz91)


    12 months ago

    Hi Wordfence! 🙂

    We are using a third-party plugin (User registration by WP Everest) together with Wordfence (Recaptcha v.3).

    The users are getting mail that they need to confirm their login when enabling v.3.

    From the other threads, this is something you don’t recommend to be enabled when using another user-plugin. But when disabling v.3 we are getting a lot of bots registered via the wp-login, is there a workaround for this so that we don’t get the bots registered and that they don’t need to verify?

    All best

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support wfjoshc

    (@wfjoshc)

    12 months ago

    Hi @dekz91

    Thanks for reaching out!

    We are sorry you are experiencing issues with ReCaptcha.

    We recommend setting to ReCaptcha to the 1.0 (definitely a human) threshold to see if it stops the emails and allows users to log in successfully.

    However, if the emails continue you may have to find an alternative reCAPTCHA solution that works with WP Everest or revert to the WP defaults.

    Unfortunately, Wordfence’s Login/Registration Security methods such as ReCaptcha and 2FA are only supported on the standard WordPress and WooCommerce login and registration pages.

    We are unfortunately unable to support custom login forms at this time.

    Please let me know how it goes?

    Thanks,

    Joshua

    Thread Starter dekz91

    (@dekz91)

    12 months ago

    Hi Joshua!

    thanks for the fast reply, the user-registration form is under the default my account page. I enabled the “Run reCAPTCHA in test mode” and could see that they scored .9 in the table, should I put the threshold on .8? If I would put it on 1, would they be considered bots then?

    *But I can also see that bots have started to register on the wp-admin page now when I enabled the test mode.

    All best

    Plugin Support wfjoshc

    (@wfjoshc)

    11 months, 3 weeks ago

    Hi @dekz91

    Sorry for the delay.

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks,

    Joshua`

    Thread Starter dekz91

    (@dekz91)

    11 months, 1 week ago

    Hi Joshua,

    sorry for the late response, I have sent the report to the email above 🙂

    All best

    Plugin Support wfjoshc

    (@wfjoshc)

    11 months, 1 week ago

    Hi @dekz91,

    Sorry for the delay!

    I took a look at your diagnostic and I can see that you are using the User Registration plugin,

    Unfortunately, this plugin does have a conflict with Wordfence’s 2FA and ReCaptcha and causee both of them to break.

    This could be why you are experiencing this issue.

    I do suggest also setting the threshold at an 0.8 just in case as well.

    Please let me know how it goes!

    Thanks,

    Joshua

    Thread Starter dekz91

    (@dekz91)

    11 months ago

    Thanks Joshua, will try with that 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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