Title: Additional functionality to lost password
Last modified: August 19, 2016

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# Additional functionality to lost password

 *  [music2work2](https://wordpress.org/support/users/music2work2/)
 * (@music2work2)
 * [16 years, 2 months ago](https://wordpress.org/support/topic/additional-functionality-to-lost-password/)
 * I’m running a couple of membership sites and am having a high number of users
   getting confused re the lost password process. One specific is that there is 
   no visual cue to let the user know whether they are registered in the system –
   i.e. – they click lost password and arrive on the wp-login.php screen – it asks
   for their username or email address.
 * if they enter in the wrong email or the wrong username – the screen refreshes
   but there is no visual prompt to let the user know that we do not have that email
   or username in the system.
 * Is there a way that I can mod the wordpress core functionality to provide this–
   i.e. – on an unsuccessful data entry – to have a visual prompt that says “We 
   don’t have that entry in our database – please try again or Register here” with
   a link to the registration page.
 * Many thanks
 * Andrew

The topic ‘Additional functionality to lost password’ is closed to new replies.

## Tags

 * [lost password](https://wordpress.org/support/topic-tag/lost-password/)
 * [wp-login.php](https://wordpress.org/support/topic-tag/wp-login-php/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 0 replies
 * 1 participant
 * Last reply from: [music2work2](https://wordpress.org/support/users/music2work2/)
 * Last activity: [16 years, 2 months ago](https://wordpress.org/support/topic/additional-functionality-to-lost-password/)
 * Status: not resolved

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