Support » Theme: Canape » Adding WooCommerce

  • pbwpwork

    (@pbwpwork)


    Hi,

    My client would like to have an e-shop on the website. So I installed Woo-commerce. I’ve have to reverse this because everything on my website changed, mainly all the food menus disappeared. Also all the images either disappeared or went out of line, the header and footer disappeared. I have noticed this has been noted before on other posts on this forum. Are you aware of a conflict between canape and Woo-commerce? Or do you believe that they should be OK working side-by-side? I’m using the most updated version of Jetpack (7.0). As I said the major problem is that the food menus are wiped out when Woo-commerce is installed and I believe that these menus are created using some of the features within Jackpack – so could it be a problem with Jetpack?

    I would be very grateful for any light which you could shed on this problem.

    Thanks,

    Paul

    • This topic was modified 7 months ago by  pbwpwork.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • KokkieH

    (@kokkieh)

    Hi Paul,

    everything on my website changed, mainly all the food menus disappeared. Also all the images either disappeared or went out of line, the header and footer disappeared.

    Can you expand on what you mean by “disappeared”? If I enable WooCommerce on a site with this theme I see no changes at all to the menus. I can still add and edit menu items and sections in the dashboard, and the menus still appear in the front page featured menu sections and the Menus page exactly as before. The site header and footer are not affected in any way when I enable WooCommerce.

    It looks like you’re using several other plugins besides just Jetpack, so it would be good to rule those out as a possible cause. Try disabling all plugins on the site except Jetpack, and then activate WooCommerce. If your menus stay where they are, then it means it’s not a problem between WooCommerce, Jetpack and the theme.

    Then reactivate your other plugins one at a time until it breaks to identify which one is causing the problems.

    I have noticed this has been noted before on other posts on this forum.

    I don’t see any other threads in https://wordpress.org/support/theme/canape/ that reference issues with WooCommerce. Can you please give links to the threads you’re referring to here so I can take a look?

    I’m not aware of any conflict between this theme and WooCommerce. However, this theme was not designed as an ecommerce theme, and does not specifically have support for WooCommerce features, so it’s in no way guaranteed to work well with that particular plugin.

    pbwpwork

    (@pbwpwork)

    Hi Kokkih,

    I’m sorry for jumping to conclusions. This is the thread that I saw about disappearing food menus:

    https://wordpress.org/support/topic/food-menus-dont-show-in-dashboard/

    This is very similar to what happened to me after I added woo-commerce, and I may have put 2 and 2 together and come out with 5!!! This is my first time with woo-commerce and I was a bit shocked and worried about how much changed (as in site-layout) – until I found the magic undo button!!!! 🙂 As for what things changed – I was taking about the peach header bar and the black footer bar being deleting (or probably over-written by fresh CSS).

    Unfortunately, I am not able to look into this straight away but when I do I will see if the problem is down to a plugin conflict.

    Thanks for you help,

    Paul

    • This reply was modified 7 months ago by  pbwpwork.
    KokkieH

    (@kokkieh)

    Hi Paul,

    No need to apologise 🙂

    As for what things changed – I was taking about the peach header bar and the black footer bar being deleting (or probably over-written by fresh CSS).

    I don’t see any changes in those either on my test site.

    Unfortunately, I am not able to look into this straight away but when I do I will see if the problem is down to a plugin conflict.

    No problem. When you do have time to test this, you can use the Health Check plugin to simulate disabling plugins on your site without it affecting the actual live site your visitors see.

    Let me know if you need any more help from this end on this.

Viewing 3 replies - 1 through 3 (of 3 total)
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