Support » Plugin: MailChimp Forms by MailMunch » Adding subscriber to Group even though I didn’t select a Group

  • Resolved Chad Warner

    (@chad-warner)


    When I built my form, I didn’t check any boxes for Interest Groups. However, new subscribers are being placed in a group. I’ve toggled the group checkbox on and back off to no avail. What can be done to fix this?

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  • Plugin Contributor Liz Gannes

    (@lizgannes)

    Hi Chad, Option to select Interest Group from a MailChimp list is presented in the Integrate step for the form. Can you please confirm that no such selection is made in the Integrate step. And if that is the case please create a support ticket with us regarding this issue.

    Liz, I confirm that no Interest Group was selected on the Integrate step. No box was checked. I deactivated and reactivated the plugin, and the last 2 tests worked; the subscriber was not placed in a group.

Viewing 2 replies - 1 through 2 (of 2 total)
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