• Resolved techie.girl

    (@techiegirl-1)


    I have a UPS shipping option installed. The calculator works fine, and although I did get that setup to work I feel like I have a very poor understanding of the shipping options/zones/setup in general.

    What I need is another shipping option that would allow people to select it, and then enter their UPS account number in a field. This would replace the other shipping selection as the amount would then be billed to their corp UPS account. I tried Free Shipping, but there was nowhere to ask or enter their acct number, and Free Shipping is the default option now, which I definitely don’t want.

    I suppose I could use a custom field and put in instructions to have them check the price with the calculator, then enter their account number in the field and then select free shipping, but I would really rather not unless I could at a minimum make sure the Free Shipping is not selected by default, and preferably has a note on it saying for UPS corp accounts only. I can’t find anything like this option anywhere, and I feel like it shouldn’t be that hard to implement.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there,

    You haven’t mentioned which UPS plugin you’re using, but I don’t know of a plugin that’ll allow customers to enter their UPS number. When using UPS, it’s usually the sender that determines the shipping rate.

    If you need help specifically with UPS, I can recommend our UPS plugin:
    https://www.woocommerce.com/products/ups-shipping-method/

    If you’re using our plugin, we’d be able to help you with it.

    As for the shipping zones – can you please share a screenshot of how the zones are set up under WooCommerce > Settings > Shipping?

    melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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