Title: Adding shipping cost incorrectly Last modified: July 31, 2021 --- # Adding shipping cost incorrectly * Resolved [yash90](https://wordpress.org/support/users/yash90/) * (@yash90) * [4 years, 9 months ago](https://wordpress.org/support/topic/adding-shipping-cost-incorrectly/) * Hey, * Plugin is adding shipping cost after the decimal rather than before it. * For example * If the shipping cost is $5 and total cart value is $25.000, it will add shipping cost to $25.005 * Here you can see it – [https://imgur.com/a/NkV0hkl](https://imgur.com/a/NkV0hkl) * I am using this plugin (Cities Shipping Zones for WooCommerce) for adding the shipping cost to cart of different loactions. * I tried diactivating the plugin but that doesn’t resolve the issue. * here is a website link – [https://emporiolafortuna.cl/](https://emporiolafortuna.cl/) * Please let me know how to resolve this issue as soon as possible. Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/) * (@gabrielfuentes) * [4 years, 9 months ago](https://wordpress.org/support/topic/adding-shipping-cost-incorrectly/#post-14723373) * Hi [@yash90](https://wordpress.org/support/users/yash90/) 👋 * That’s strange! To provide you with guidance, please share screenshots of your current shipping zones configurations found under “WooCommerce > Settings > Shipping” settings so we can get a better idea of how things are set up right now? You can use Snipboard.io to send us the screenshots. * Additionally, please provide us with your status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * Thanks! * Thread Starter [yash90](https://wordpress.org/support/users/yash90/) * (@yash90) * [4 years, 9 months ago](https://wordpress.org/support/topic/adding-shipping-cost-incorrectly/#post-14723822) * Hi [@gabrielfuentes](https://wordpress.org/support/users/gabrielfuentes/) * I have attached the multiple screenshots of all the settings related to shipping. * Here is a link – [https://imgur.com/a/wLBBUEA](https://imgur.com/a/wLBBUEA) * Status report:- * ``` ### WordPress Environment ### WordPress address (URL): https://emporiolafortuna.cl Site address (URL): https://emporiolafortuna.cl WC Version: 5.5.2 REST API Version: ✔ 5.5.2 WC Blocks Version: ✔ 5.3.3 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.4.4 Log Directory Writable: ✔ WP Version: 5.8 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.29 PHP Post Max Size: 1 GB PHP Time Limit: 600 PHP Max Input Vars: 20000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.39-MariaDB-cll-lve Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.5.2 WC Database Prefix: wp26_ Total Database Size: 692.78MB Database Data Size: 686.41MB Database Index Size: 6.37MB wp26_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp26_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp26_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp26_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp26_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp26_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp26_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp26_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp26_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp26_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB wp26_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp26_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp26_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp26_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_comments: Data: 0.11MB + Index: 0.09MB + Engine InnoDB wp26_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp26_mclean_refs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp26_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp26_options: Data: 6.03MB + Index: 0.14MB + Engine InnoDB wp26_postmeta: Data: 10.09MB + Index: 3.73MB + Engine InnoDB wp26_posts: Data: 5.41MB + Index: 0.28MB + Engine InnoDB wp26_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_sbi_instagram_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp26_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_term_relationships: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp26_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_transbank_inscriptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp26_trustindex_google_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp26_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp26_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp26_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp26_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp26_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp26_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp26_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp26_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp26_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB wp26_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp26_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp26_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp26_webpay_rest_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp26_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp26_wpr_rucss_resources: Data: 663.45MB + Index: 0.81MB + Engine InnoDB wp26_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB ### Post Type Counts ### attachment: 275 custom_css: 2 customize_changeset: 1 elementor_library: 4 nav_menu_item: 13 oceanwp_library: 1 page: 18 post: 2 product: 215 product_variation: 40 revision: 360 shop_order: 338 wpforms: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (25) ### Livemesh Addons for Elementor: by Livemesh – 6.11 All-in-One WP Migration: by ServMask – 7.45 Cities Shipping Zones for WooCommerce: by Condless – 1.1.2 Display PHP Version: by David Gwyer – 1.7 Elementor: by Elementor.com – 3.3.1 ElementsKit Lite: by Wpmet – 2.3.4 Essential Addons for Elementor: by WPDeveloper – 4.8.2 Smash Balloon Instagram Feed: by Smash Balloon – 2.9.2 Media Cleaner: by Jordy Meow – 6.1.9 Ocean Custom Sidebar: by OceanWP – 1.0.7 Ocean Extra: by OceanWP – 1.7.8 Ocean Product Sharing: by OceanWP – 2.0.0 Ocean Social Sharing: by OceanWP – 2.0.0 Ocean Stick Anything: by OceanWP – 2.0.1 Plugins Garbage Collector (Database Cleanup): by Vladimir Garagulya – 0.12 Premium Addons for Elementor: by Leap13 – 4.4.5 Templately: by Templately – 1.3.0 Theme My Login: by Theme My Login – 7.1.3 Transbank Webpay REST: by TransbankDevelopers – 1.5.2 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8 WooCommerce: by Automattic – 5.5.2 Widgets for Google Reviews: by Trustindex.io – 6.7 WP Rocket: by WP Media – 3.9.0.5 Social Chat: by QuadLayers – 4.8.9 WPForms Lite: by WPForms – 1.6.8.1 ### Inactive Plugins (0) ### ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: CLP ($) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #1035 - /productos/ Cart: #1036 - /carrito/ Checkout: #1037 - /checkout/ My account: #10 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: OceanWP Version: 3.0.3 Author URL: https://oceanwp.org/about-me/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: oceanwp/woocommerce/cart/mini-cart.php oceanwp/woocommerce/content-single-product.php oceanwp/woocommerce/loop/loop-start.php oceanwp/woocommerce/single-product/title.php ### Action Scheduler ### Complete: 97 Oldest: 2021-07-01 17:25:42 +0000 Newest: 2021-07-31 21:31:30 +0000 Pending: 5 Oldest: 2021-08-01 17:51:56 +0000 Newest: 2021-08-06 15:09:54 +0000 ### Status report information ### Generated at: 2021-08-01 09:33:32 +00:00 ``` - This reply was modified 4 years, 9 months ago by [Yui](https://wordpress.org/support/users/fierevere/). - This reply was modified 4 years, 9 months ago by [Yui](https://wordpress.org/support/users/fierevere/). Reason: formatting * Thread Starter [yash90](https://wordpress.org/support/users/yash90/) * (@yash90) * [4 years, 9 months ago](https://wordpress.org/support/topic/adding-shipping-cost-incorrectly/#post-14724530) * Issue has been resolved * Plugin Support [Thu P. a11n](https://wordpress.org/support/users/thup90/) * (@thup90) * [4 years, 9 months ago](https://wordpress.org/support/topic/adding-shipping-cost-incorrectly/#post-14725144) * Hi there, * I’m glad you were able to resolve the issue. So I’m going to mark this as resolved– if you have any further questions, you can start a new thread. Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Adding shipping cost incorrectly’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 4 replies * 3 participants * Last reply from: [Thu P. a11n](https://wordpress.org/support/users/thup90/) * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/adding-shipping-cost-incorrectly/#post-14725144) * Status: resolved