Support » Plugin: WP eCommerce » Adding Product Image

  • Kiwi Ally

    (@jennifer-b-nz)


    Hi,

    When trying to add an image to a product on the product page, either a Feature Image or an Image in the Gallery, WP Media Library hangs and times out with the following error message:

    Connection lost. Saving has been disabled until you’re reconnected

    This doesn’t happen when adding an image to a regular WP Post outside of WP e-commerce. I’ve disabled any additional plugins, tried a plain theme and even reinstalled WordPress, all to no avail, please advise.

    Thanks
    Alison

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