Support » Plugin: WooReer (formerly WooCommerce Shipping Distance Matrix) » Adding pound sign # to shipping address causes shipping option to disappear

  • Plugin works as normal unless the user adds a pound sign # into any of the address fields in the shipping calculator on the cart page or in the shipping address fields on the checkout page. If a pound sign is present in the address, then the shipping option from WooReer will disappear from the available shipping options. The shipping option will reappear and work normally again as soon as the pound sign is removed.

    This is happening with the latest versions of WordPress (5.2.4), Woocommerce (3.7.1), and WooReer (2.0.8).

    The following errors are displayed when enabling debug mode for shipping:

    WCSDM_1_ERROR => Shipping destination field is empty: Street address
    WCSDM_1_ERROR => Destination parameter is empty
    WCSDM_1_ERROR => API Response Error: API Response Error: REQUEST_DENIED – You must use an API key to authenticate each request to Google Maps Platform APIs. For additional information, please refer to http://g.co/dev/maps-no-account
    WCSDM_1_ERROR => API Response Error: API Response Error: REQUEST_DENIED – You must use an API key to authenticate each request to Google Maps Platform APIs. For additional information, please refer to http://g.co/dev/maps-no-account

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