Title: Adding order manually/Selecting customers
Last modified: October 5, 2020

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# Adding order manually/Selecting customers

 *  Resolved [carloslwnt29](https://wordpress.org/support/users/carloslwnt29/)
 * (@carloslwnt29)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/adding-order-manually-selecting-customers/)
 * Hi,
 * When I create a new order manually, I try to use the field customer to search
   for a previously created customer but It cannot retrieve any. It seems like that
   function only works for “customers” that are on the WP db and not on the woocommerce
   side.
 * (it creates a second customer, duplicating. [https://ibb.co/4KhwzYq](https://ibb.co/4KhwzYq)
 * How to sync this?
 * thanks
    -  This topic was modified 5 years, 7 months ago by [carloslwnt29](https://wordpress.org/support/users/carloslwnt29/).

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Siew](https://wordpress.org/support/users/kosiew/)
 * (@kosiew)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/adding-order-manually-selecting-customers/#post-13496299)
 * Hi there,
 * By default, you can only select existing users when you create a manual order?
 * Can you tell me more how you added a new customer with a manual order?
 *  Thread Starter [carloslwnt29](https://wordpress.org/support/users/carloslwnt29/)
 * (@carloslwnt29)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/adding-order-manually-selecting-customers/#post-13497247)
 * Go to woocomerce > Orders > Add Order
 * Search for customer in [https://ibb.co/GxJ0tLh](https://ibb.co/GxJ0tLh)
 * Nothing shows up, so I create the customer in [https://ibb.co/hmskV33](https://ibb.co/hmskV33)
 * The copy the customer details to the shipping and so on.
 * What happens is, if the customer returns I am forced to fill in all the customer
   details again because it cannot find the Cx in [https://ibb.co/GxJ0tLh](https://ibb.co/GxJ0tLh)
 *  Plugin Support [Senff – a11n](https://wordpress.org/support/users/senff/)
 * (@senff)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/adding-order-manually-selecting-customers/#post-13497944)
 * Hey [@carloslwnt29](https://wordpress.org/support/users/carloslwnt29/)
 * When you select the [Customer field](https://ibb.co/GxJ0tLh), and you type a 
   name (e.g. “Adriana” or “Carla”), does it not show any of your customers at all?
 * This is what it should show when you click on it before you start searching:
 * [[
    Image link: [https://d.pr/i/rQOACe](https://d.pr/i/rQOACe)
 * Then adding a name in the field, _should_ show your existing customers, but I’m
   not entirely clear what that shows for you.
    -  This reply was modified 5 years, 7 months ago by [Senff - a11n](https://wordpress.org/support/users/senff/).
 *  Thread Starter [carloslwnt29](https://wordpress.org/support/users/carloslwnt29/)
 * (@carloslwnt29)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/adding-order-manually-selecting-customers/#post-13500288)
 * nothing comes up there.
 * Basically the users created while I add an order on the dashboard will not be
   present in the WP database, therefore that customer field will not show any of
   the users created. It will only retrieve the WP users…
 * So, the question now is; how can we/I sync the woocomerce users to the WP db?
 *  [Siew](https://wordpress.org/support/users/kosiew/)
 * (@kosiew)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/adding-order-manually-selecting-customers/#post-13542129)
 * Hi there,
 * You will have to locate all these non-wp_users customers and create them in wp_users
   with the `wp_create_user()` function.
 * This article –
    [https://igotaprinter.com/blog/exporting-customer-information-from-woocommerce.html](https://igotaprinter.com/blog/exporting-customer-information-from-woocommerce.html)
   is a good starting point to find the expected post_meta rows for a wp_users customer.
 *  Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * (@drwpcom)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/adding-order-manually-selecting-customers/#post-13572116)
 * Hi [@carloslwnt29](https://wordpress.org/support/users/carloslwnt29/). We haven’t
   heard from you in a while so I’m going to go ahead and mark this thread as resolved.
   If you still need help with this issue or have any other questions about the 
   WooCommerce plugin, please start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Adding order manually/Selecting customers’ is closed to new replies.

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 * 6 replies
 * 4 participants
 * Last reply from: [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/adding-order-manually-selecting-customers/#post-13572116)
 * Status: resolved