Title: adding new subscribers does not work
Last modified: December 4, 2020

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# adding new subscribers does not work

 *  Resolved [maganmi](https://wordpress.org/support/users/maganmi/)
 * (@maganmi)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/adding-new-subscribers-does-not-work/)
 * Hello, I am trying to add a new subscriber by typing the email in the corresponding
   pop-up, but clicking the button does not add the subscriber to the list.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fadding-new-subscribers-does-not-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/adding-new-subscribers-does-not-work/#post-13754433)
 * Dear [@maganmi](https://wordpress.org/support/users/maganmi/) ,
 * Thanks for the message!
    In case you use the extension, please, deactivate and
   reactivate it. If it won’t help, please, deactivate and reactivate the plugin
   itself.
 * Let us know if that helped.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/adding-new-subscribers-does-not-work/#post-13758548)
 * Daer [@maganmi](https://wordpress.org/support/users/maganmi/) ,
 * How are you today?
    Just wondering whether you saw our previous message and have
   tried the given solution? Did it work for you? Please, let us know if you still
   need help with this issue.
 *  Thread Starter [maganmi](https://wordpress.org/support/users/maganmi/)
 * (@maganmi)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/adding-new-subscribers-does-not-work/#post-13758821)
 * Hi, sorry about my delay on your answer.
 * I just tried the given solution and still not working.
 *  Thread Starter [maganmi](https://wordpress.org/support/users/maganmi/)
 * (@maganmi)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/adding-new-subscribers-does-not-work/#post-13759201)
 * It seems that now is working. Maybe was an issue with my browser cache.
 * Many thanks for your help.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/adding-new-subscribers-does-not-work/#post-13763508)
 * Dear [@maganmi](https://wordpress.org/support/users/maganmi/) ,
 * Thanks for getting back to us!
    We are happy the given solution worked. Please,
   open a new support thread in case you will face any other issue.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘adding new subscribers does not work’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/adding-new-subscribers-does-not-work/#post-13763508)
 * Status: resolved