Adding Media (2 posts)

  1. hmurray3103
    Posted 4 years ago #

    Unable to upload media. I don't get the screens that are shown in the docuementation. I'm pretty sure I've followed the written documentaiton isntructions so I need some help.


  2. esmi
    Forum Moderator
    Posted 4 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

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