Hi - my feature request before we go Pro:
The ability to display the latest interactions from user's 'History' in the 'User Reports' list.
That interaction could take the simple form of "Date: Title". CRM is all about what's happening with contacts. Currently in PauPress, it's difficult to access our latest interactions with our contacts: we have to (1) go to user list, (2) find and click on user, (3) select the History tab. That's too many steps. Just going to 'User Reports' would be much more efficient and provide an overview. I already foresee myself sorting the list by "oldest date of last interaction".
I like PauPress and we're seriously considering going Pro despite PauPress having shortcomings (such currently as no integration with iCal-standard calendars). I've tested all WordPress CRM in the past week, and PauPress is in my opinion the best at the moment. There's really a business opportunity lying right there since the intersection of CRM and WordPress is lacking at the moment, and PauPress may take the lead. Good luck! -- Alex