Title: Adding images problem
Last modified: August 20, 2016

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# Adding images problem

 *  [DougChuggington](https://wordpress.org/support/users/dougchuggington/)
 * (@dougchuggington)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/adding-images-problem/)
 * When trying to add an image to WordPress, I get the following error:
 * “top_banner.jpg” has failed to upload due to an error
    Unable to create directory
   D:\vhosts\getfact.co.nz\httpdocs\wordpress/wp-content/uploads/2011/08. Is its
   parent directory writable by the server?
 * I have changed this field:
    “Store uploads in this folder” to read “wp-content/
   uploads” but this has not solved my problem.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/adding-images-problem/#post-2228120)
 * -make sure images are not blocked by hotlink protection, contact your webserver.
 * – double check path in Admin => Settings => Media
 * – make sure wp-content/upload folder is writable (try 766, 767, or 777 permission).
 *  [bopeeplady](https://wordpress.org/support/users/bopeeplady/)
 * (@bopeeplady)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/adding-images-problem/#post-2228228)
 * Hi t-p
 * I am having similar issues but admit to total ignorance. Can you tell me where
   I find the wp-content/upload folder to change the permission? I have disabled
   plug-ins, changed the theme (and changed it back) but have yet to downgrade to
   the previous version of WP. That’s my last resort. Thanks!!
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/adding-images-problem/#post-2228234)
 * > Can you tell me where I find the wp-content/upload folder to change the permission?
 * wp-content/upload folder
 *  [tommycopeland](https://wordpress.org/support/users/tommycopeland/)
 * (@tommycopeland)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/adding-images-problem/#post-2228238)
 * Use a FTP program like Filezilla to change permissions. Find the directory, and
   right-click for “file attributes”.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Adding images problem’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 4 replies
 * 4 participants
 * Last reply from: [tommycopeland](https://wordpress.org/support/users/tommycopeland/)
 * Last activity: [14 years, 9 months ago](https://wordpress.org/support/topic/adding-images-problem/#post-2228238)
 * Status: not resolved

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