Title: Adding images problem on different servers Last modified: August 21, 2016 --- # Adding images problem on different servers * [malcolm302](https://wordpress.org/support/users/malcolm302/) * (@malcolm302) * [12 years, 9 months ago](https://wordpress.org/support/topic/adding-images-problem-on-different-servers/) * I have the gallery installed on a website on what I shall call WEB1 – works great, no problems. I have copied this website to a different ISP on what I shall call WEB2 – installed the gallery fine, but I cannot add images to any gallery. I add the files, but when I start the upload it appears to work and shows a status percentage which never reaches 100% and then reports that “0 image was uploaded successfully” * I have successfully installed and uploaded images to galleries on 2 different websites on WEB1, but on WEB2 I cannot upload images on 2 other websites. * So… would it appear that it is the ISP’s server that is causing the problem? Question is, what is the minimum requirements to run the plugin? * On the gallery overview I have the following differences: Operating system: Linux 64 bit (WEB1), Linux 32 bit (WEB2) MYSQL Version: 5.5.31-cll (WEB1), 5.0.96- log (WEB2) PHP Version: 5.3.27 (WEB1), 5.3.24 (WEB2) PHP Memory Limit: 40 (WEB1), 64 (WEB2) PHP Max Upload Size: 40M (WEB1), 32M (WEB2) PHP Max Post Size: 8M ( WEB1), 33M (WEB2) GD Version : bundled 2.1.0 compatible (WEB1), bundled 2.1.34 compatible (WEB2) * Can anyone help? * [http://wordpress.org/plugins/nextgen-gallery/](http://wordpress.org/plugins/nextgen-gallery/) Viewing 3 replies - 1 through 3 (of 3 total) * [twbeeson](https://wordpress.org/support/users/twbeeson/) * (@twbeeson) * [12 years, 9 months ago](https://wordpress.org/support/topic/adding-images-problem-on-different-servers/#post-4225986) * I’m no expert so take this with a grain of salt, but I too have been fighting the exact same problem ever since the upgrade to the NGG version 2 series. It worked fine on one of my websites and wouldn’t actually load pix on the other one. (Looked like it was working, but they weren’t there when it was done “loading”.) * I love this plugin, so I stuck with it and kept reverting to the old 1.9.13 version and hoping they would get the problem fixed. In the meantime, every time I would update to the latest version, I would try tweaking every setting, thinking that it was something that I had done to create the problem. * I decided to try it again this morning, only before I did the update (to v. 2.0.31) I hit the “reset defaults” button on the old version; then did the update. It worked! It took a little extra effort to go back and add the tweaks to make the site look the way I want it, but it worked and it was worth it. * Just a thought. Not too painful and it might help. * Thread Starter [malcolm302](https://wordpress.org/support/users/malcolm302/) * (@malcolm302) * [12 years, 9 months ago](https://wordpress.org/support/topic/adding-images-problem-on-different-servers/#post-4225989) * Thanks tebeeson for the info, however I cannot do it in this case as each installation was new, rather than an update. maybe I ought to install 1.9.13 and then follow the process… * Thread Starter [malcolm302](https://wordpress.org/support/users/malcolm302/) * (@malcolm302) * [12 years, 9 months ago](https://wordpress.org/support/topic/adding-images-problem-on-different-servers/#post-4226009) * Well, I installed 1.9.13 and images upload fine – no problems. Did “reset defaults” button, then did the update. It DIDN’T WORK for me – the problem still exists– still it does show that 1.9.13 works on my problem sit. If only I could get 2.0.31 to work… Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Adding images problem on different servers’ is closed to new replies. * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961) * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/) * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/) ## Tags * [image](https://wordpress.org/support/topic-tag/image/) * [images](https://wordpress.org/support/topic-tag/images/) * [problem](https://wordpress.org/support/topic-tag/problem/) * [upload](https://wordpress.org/support/topic-tag/upload/) * 3 replies * 2 participants * Last reply from: [malcolm302](https://wordpress.org/support/users/malcolm302/) * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/adding-images-problem-on-different-servers/#post-4226009) * Status: not resolved