Title: Adding Image Coming Up Blank
Last modified: September 17, 2017

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# Adding Image Coming Up Blank

 *  Resolved [mcockrum](https://wordpress.org/support/users/mcockrum/)
 * (@mcockrum)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/adding-image-coming-up-blank/)
 * Hello! I’ve recently started using a blog I’ve had forever (and had Photodropper
   on forever) and when I went to find an image, I get the following image to appear.
   Not exactly sure what’s causing it. I’ve disabled the caching plugin I use (WP
   Supercache) and have uninstalled/reinstalled it from within WP itself. Any ideas?
   Are there settings somewhere that should be deleted that don’t delete when I 
   delete the plugin itself from within the site management?
 * What’s showing up: [https://imgur.com/a/qOahF](https://imgur.com/a/qOahF)
 * Thanks in advance!

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [photodropper](https://wordpress.org/support/users/photodropper/)
 * (@photodropper)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/adding-image-coming-up-blank/#post-9508205)
 * Hey there, thanks for using PD!
 * I’ve been pushing some updates that may have caused a few issues but I *think*
   it should be fixed – are you still seeing this issue?
 * If so, let me know and I’ll be happy to work with you to get it fixed ASAP!
    -  This reply was modified 8 years, 7 months ago by [photodropper](https://wordpress.org/support/users/photodropper/).
 *  Thread Starter [mcockrum](https://wordpress.org/support/users/mcockrum/)
 * (@mcockrum)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/adding-image-coming-up-blank/#post-9508209)
 * Yep, still happening. I went and checked for updates and it says it was last 
   updated 4 days ago (I installed that one yesterday).
 *  Plugin Author [photodropper](https://wordpress.org/support/users/photodropper/)
 * (@photodropper)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/adding-image-coming-up-blank/#post-9508212)
 * Thanks, looking into it now!
 *  Plugin Author [photodropper](https://wordpress.org/support/users/photodropper/)
 * (@photodropper)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/adding-image-coming-up-blank/#post-9508214)
 * Just pushed an update, can you try refreshing the page and re-opening PhotoDropper?
   No plugin update necessary. Let me know how that goes!
    -  This reply was modified 8 years, 7 months ago by [photodropper](https://wordpress.org/support/users/photodropper/).
 *  Thread Starter [mcockrum](https://wordpress.org/support/users/mcockrum/)
 * (@mcockrum)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/adding-image-coming-up-blank/#post-9508219)
 * So opening up in Firefox had the same thing happen. Switched to Edge and it came
   up fine, let me login and search for an image. Switched back to Firefox and same
   thing, blank page.
 *  Thread Starter [mcockrum](https://wordpress.org/support/users/mcockrum/)
 * (@mcockrum)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/adding-image-coming-up-blank/#post-9508221)
 * Well, blank Photodropper window (in the page) I should say.
 *  Plugin Author [photodropper](https://wordpress.org/support/users/photodropper/)
 * (@photodropper)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/adding-image-coming-up-blank/#post-9508238)
 * Hm – any chance you just need a cache refresh in Firefox to force the new code
   to load?
 * One of these should do it (depending on your operating system):
 * Windows: Ctrl + F5
    Mac/Apple: Command + R
 *  Thread Starter [mcockrum](https://wordpress.org/support/users/mcockrum/)
 * (@mcockrum)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/adding-image-coming-up-blank/#post-9508246)
 * That did it! Thank you so much!!!!
 *  Plugin Author [photodropper](https://wordpress.org/support/users/photodropper/)
 * (@photodropper)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/adding-image-coming-up-blank/#post-9508252)
 * Awesome, thanks for your patience and please let me know if you have any issues
   or even just suggestions. Working heavily on PD right now.
 * You can always reach out at [support@photodropper.com](https://wordpress.org/support/topic/adding-image-coming-up-blank/support@photodropper.com?output_format=md)
   as well. Enjoy!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Adding Image Coming Up Blank’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/photo-dropper_e1efff.svg)
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 * 9 replies
 * 2 participants
 * Last reply from: [photodropper](https://wordpress.org/support/users/photodropper/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/adding-image-coming-up-blank/#post-9508252)
 * Status: resolved