Arconix FAQ
[resolved] Adding FAQ to Page with formatted text removes all formatting (4 posts)

  1. wittedhaddock
    Posted 2 years ago #

    I insert this beautiful FAQ into my page via short code.

    However, upon refreshing the web page, the FAQ is functioning properly but the text formatting is entirely gone. That is, line breaks, tabs, etc that are defined in the WordPress editor.

    What is the problem?


  2. John Gardner
    Plugin Author

    Posted 2 years ago #

    Hi wittedhaddock,

    Thanks for using my plugin and I apologize for the troubles. Can you post a link so I could take a look because I don't know what the problem is based on your description alone.

  3. wittedhaddock
    Posted 2 years ago #

    Hey, John,

    Thanks so much for getting back to me; I love the plugin.

    Here: http://sugarsnapllc.com/vermont-catering/drop-off-menu/

    At the top of the page, all the pre-formatted text is just plain text. For some reason, removal of the FAQ snaps it all back into format.

    Thanks again,

  4. John Gardner
    Plugin Author

    Posted 2 years ago #

    A couple errors I noticed (prob has nothing to do with this problem) is the call to Google Fonts is coming up with a 404 error and your logo.png is also coming up with a 404 error.

    As far as your problem is concerned, looking at the source code of that page nothing really jumps out at me. I haven't heard before of any content formatting changing when my plugin is active. In the WordPress Editor, can you look at the "text" view and see if there's anything funny going on? I do notice a bunch of span tags, which usually means something gets goofed up somewhere.

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