• Resolved jb0591

    (@jb0591)


    When I added a user that already exists within WordPress the options displayed is a subset, i cant set Department, Detailed Title, Employee Status, Date of Hire, Role etc etc.

    I mean, say a user subscribes to my WordPress then I want to add them as an Employee I only get limited options to setup the employee.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author blackandwhitedigital

    (@blackandwhitedigital)

    Hi

    Sorry to hear you are having issues.

    Can you – (a) turn the plugin off and on again and clear any cache
    (b) go to the employee’s profile, click on the Job tab and try the ‘Update Status’ and other buttons on the right?

    Thanks

    Paul

    Hi

    I did this but the bug still exists. I should explain my steps as I think there is a little confusion.

    If a new user to the site registers via the normal WordPress registration process they appear in WP Users list. If I now go to ‘WPHR Manager->Employees’ and press ‘Add New’ I get the standard ‘New Employee’ template which gives me all fields to complete (this is as expected).

    As soon as I add the email address of the registered user it says ‘This user already exists. Do you want to make this user as a employee? Click to create employee’…..at this point when i click the link the ‘New Employee’ template changes to ‘Update Employee’ template….it is in this template that i cant set things like Department, Detailed Title, Employee Status, Date of Hire, Role etc etc. Hence the ‘Update Employee’ template has the issue I am on about.

    As this is the ‘Update Employee’ template all the fields should be the same as ‘New Employee’

    Cheers

    JB

    • This reply was modified 4 months, 3 weeks ago by jb0591.
    Plugin Author blackandwhitedigital

    (@blackandwhitedigital)

    Hi

    Thanks for the clarification. I understand all the fields don’t show when you are adding the employee who is an existing User. But are you not able to update them on the tab I specified either? We know the Employee creation process does not show all the same fields – so the absence of those, while it might not be an ideal workflow, is not actually a bug. But these fields should be available (and update-able) in the tab once the employee is added. Is the problem (1) all the fields don’t have update options during the set up process or (2) that after you set up the employee and go to the relevent tab they still don’t work?

    If it is (1) then I agree it’s a slightly awkward process and something we can look at in future updates, but if it is (2) we’d need admin access to your site + FTP details to investigate further. Please let me know and if you need to give us access, please don’t post info here, but use the form here http://www.wphrmanager.com/submit-a-support-request/

    Plugin Author blackandwhitedigital

    (@blackandwhitedigital)

    I’m going to close this thread as there has been no update for three weeks. Please feel free to open a new ticket if you need further assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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