Support » Plugin: Paid Memberships Pro » Adding existing members manually

  • Resolved Tumikia


    I am adding existing members manually. Their expiration dates are February through August of this year. They are not scheduled to pay for their membership until their membership is about to expire.

    I am confused as to how to proceed. If I change their membership level as admin, does this mean Paid Membership Pro will not prompt them to pay when their membership expires?

    If I have the change their membership level on the membership account page, they are prompted to pay now rather than when their membership expires.


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  • Hello @tumikia
    Hopefully I’m understanding you correct. I think this link will help you :

    NOTE: you will need to register a free account so read the full details, but as it reads from Jason site (he is the creator of PMP )

    Upgrade or Downgrade a User’s Membership Level

    The site administrator can manually update a user’s membership level through the WordPress admin or the member can change their own level through your site.
    For the Site Administrator

    To upgrade/downgrade a member follow these steps:

    Locate the member within the “Users” page of your admin by doing a search for their name or email address. Once you locate the user, click their name or the edit link to manage their account.
    On the edit user screen, you will see a section for “Membership Level” at the bottom of the page. Choose the preferred membership level from the dropdown list.
    If you modify a user’s membership level through this method, their recurring payment will be cancelled automatically and they will no longer be billed for membership. To change a user to a paying membership, have them (your site members self serve and do it themselves) click the “change membership level” link under their account page.

    Hope this helps
    p.s Im not affiliated with Jason and his company im just trying to help those users of the plugin as I am a user of this plugin myself. 🙂

    Plugin Author Jason Coleman


    @ladypop, thanks for helping out on the forums here. Let me know if you’d like a job on the paid support forums. 🙂

    @tumikia, you should direct your members to the checkout page for the level they already have. When they checkout (before expiration) it will extend their membership per the level settings (e.g. give them another year).

    If you change a member’s level manually through the admin, it will cancel their old membership levels (including any subscriptions at the gateway).

    Hope this helps.

    Hi Tumikia,

    Just following up here – You’ve gotten great answers from @ladypop and Jason (@strangerstudios – the developer of PMP) so I’m going to close this thread.

    If you would like more guidance or hands on help implementing this solution with Paid Memberships Pro, please sign up at

    I am changing a FREE site to paid membership for NEW user.. I want to add the existing users to the membership list for FREE. How can I do this?

Viewing 4 replies - 1 through 4 (of 4 total)
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