Title: Adding custom fields won't work Last modified: August 21, 2016 --- # Adding custom fields won't work * Resolved [danny144](https://wordpress.org/support/users/danny144/) * (@danny144) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/) * Hi I’ve downloaded and installed your plugin however when I try and add a custom field nothing happens. I press the + add new field button but it doesn’t do anything * Thanks for any help * [http://wordpress.org/extend/plugins/woocommerce-checkout-manager/](http://wordpress.org/extend/plugins/woocommerce-checkout-manager/) Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/adding-custom-fields-wont-work/page/2/?output_format=md) [→](https://wordpress.org/support/topic/adding-custom-fields-wont-work/page/2/?output_format=md) * [emark](https://wordpress.org/support/users/emark/) * (@emark) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810116) * javascript is enabled on your browser? have you tried using another browser? * Thread Starter [danny144](https://wordpress.org/support/users/danny144/) * (@danny144) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810118) * Yep javascript is enabled, tried on Safari, Chrome and firefox to no avail, the button gets the dotted line around it but nothing happens * [emark](https://wordpress.org/support/users/emark/) * (@emark) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810121) * hmm strange. it works for me, I am using chrome, even the old version of chrome it works. When you click the add new field, a drop down suppose to show. try this beta version, still in development… [download here](http://www.trottyzone.com/product/woocommerce-checkout-manager/) * Thread Starter [danny144](https://wordpress.org/support/users/danny144/) * (@danny144) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810123) * Just downloaded and tried this however exactly the same thing, starting to think it’s something with my install, deactivated all plugins except this and woocommerce but still the same :/ If I sent you the login criteria would you be able to test it on your end? Feel free to email back to _[email address moderated – these forums do not provide support via email] _ * [emark](https://wordpress.org/support/users/emark/) * (@emark) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810136) * are you sure that you deactivated all your plugins? and that you uninstalled this plugin and re-install it via the beta version? also you can contact me from the website as well. * Thread Starter [danny144](https://wordpress.org/support/users/danny144/) * (@danny144) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810139) * Yeah I deactivated all the plugins except woocommerce itself then uninstalled version 1.4 and installed this one and still no luck, really unsure what’s up with it, going to do a fresh wordpress install on a different subdomain and try a completely fresh install, see if that works for me then I know if it is definitely something with this install etc * [tuneful](https://wordpress.org/support/users/tuneful/) * (@tuneful) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810155) * I have the same problem. Tested on different browsers. Disabled all other plugins, still not working. * [emark](https://wordpress.org/support/users/emark/) * (@emark) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810158) * Please try downloading the beta again, i have made an upgrade. Let me know if it works. * Thread Starter [danny144](https://wordpress.org/support/users/danny144/) * (@danny144) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810176) * Just downloaded, the boxes for label and placeholder are there but when I click‘ Add New Field’ it does nothing still. * Thread Starter [danny144](https://wordpress.org/support/users/danny144/) * (@danny144) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810177) * Just had a thought, not sure if it’s completely irrelevant but could it be anything to do with permissions on the server ? * [emark](https://wordpress.org/support/users/emark/) * (@emark) * [12 years, 11 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810192) * ok i have made a mod for those who are having trouble for it to work. visit the plugin [Forum](http://www.trottyzone.com/forums/forum/website-support/) * for each person, create a topic So i can sort through each individual problem better. * [webpagedesign](https://wordpress.org/support/users/webpagedesign/) * (@webpagedesign) * [12 years, 10 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810248) * Having the same problem. * Tried following directions in the forum but same thing. Remove the JavaScript code but problem persists. * [emark](https://wordpress.org/support/users/emark/) * (@emark) * [12 years, 10 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810252) * remove the first line of code, save changes then remove the second line of code. Each theme is different, and with this, some js will not work. * [erreelleeme](https://wordpress.org/support/users/erreelleeme/) * (@erreelleeme) * [12 years, 10 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810253) * Me too. Doesn’t work I can’t delete o put new fields. * [emark](https://wordpress.org/support/users/emark/) * (@emark) * [12 years, 10 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/#post-3810254) * goto the plugin [forum](http://www.trottyzone.com/forums/forum/website-support/) their are some lines to change. Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/adding-custom-fields-wont-work/page/2/?output_format=md) [→](https://wordpress.org/support/topic/adding-custom-fields-wont-work/page/2/?output_format=md) The topic ‘Adding custom fields won't work’ is closed to new replies. * ![](https://ps.w.org/woocommerce-checkout-manager/assets/icon-256x256.jpg?rev =2911736) * [Checkout Field Manager (Checkout Manager) for WooCommerce](https://wordpress.org/plugins/woocommerce-checkout-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-checkout-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-checkout-manager/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-checkout-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-checkout-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-checkout-manager/reviews/) * 18 replies * 7 participants * Last reply from: [aryanduntley](https://wordpress.org/support/users/dunar21/) * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/adding-custom-fields-wont-work/page/2/#post-3810261) * Status: resolved