Title: Adding additional site
Last modified: March 21, 2018

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# Adding additional site

 *  Resolved [dlfinnauthor](https://wordpress.org/support/users/dlfinnauthor/)
 * (@dlfinnauthor)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/adding-additional-site/)
 * I was trying to add Traitware to an additional site. I loaded the plugin, activated
   it, scanned the QR code on the backend, got the activation e-mail on the front
   end at my gmail address (which is the address I am registered with trait ware
   with and the admin user e-mail for my site… so it SHOULD WORK?)
 * And when I scan this bar code it tells me that there is an error – no go
 * Is there something I am doing wrong?

Viewing 1 replies (of 1 total)

 *  Plugin Author [twsupport](https://wordpress.org/support/users/twsupport/)
 * (@twsupport)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/adding-additional-site/#post-10099861)
 * Hello! Thank you for reaching out on this issue and moving the topic to our forums
   so we could share your experience with other users. We have done some testing
   on our end and this is something we will be fixing in our next update. What you
   experienced was TraitWare looking for the email that you used for your initial
   account when you tried to setup your second site. However, because the emails
   were different, the account on the new site was treated as a new user. While 
   the site was added and active, TraitWare had nothing to compare to on WordPress
   to verify your identity to actually log in to the site using our app.
 * If you are adding additional sites as an Account Owner, for versions up to v1.2
   of the plugin, you will need to make sure that you are signed in with an account
   that has the same email address as the initial account that was used to setup
   TraitWare.
 * If the site does not have that email, the simplest solution is to just create
   a new user with that email. Changing the email on WordPress requires more work
   and time than necessary.
 * We are working on the next version of the plugin which will include a fix for
   this and will not require any changes to be manually done. The account owner 
   will be able to be logged in with any email, and TraitWare will make the necessary
   modifications to make sure the login remains as secure as possible.
 * Let us know if you need anything else!

Viewing 1 replies (of 1 total)

The topic ‘Adding additional site’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [twsupport](https://wordpress.org/support/users/twsupport/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/adding-additional-site/#post-10099861)
 * Status: resolved