Title: Adding a spinner/Site laoding icon
Last modified: October 28, 2018

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# Adding a spinner/Site laoding icon

 *  Resolved [mrlennyman](https://wordpress.org/support/users/mrlennyman/)
 * (@mrlennyman)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/adding-a-spinner-site-laoding-icon/)
 * Hi there,
 * I am trying to resolve an issue with this site, where clients are unsure if their
   order has gone through.
    One thing I have enabled site wide, is a “Page Preloading”
   spinner – this is to assure the clients/customers that they are being brought
   to the next page.
 * We are finding that when someone purchases by clicking on the “Buy Now” icon,
   it causes a white opacity to come over the screen with no pre-loadng spinner 
   icon. The page sort of freezes for a longer than normal amount of time (2-5 seconds
   plus depending on connections) and then refreshes.
 * Is there a setting to ensure that the page load iocon stays on – I want to assure
   the customers that their purchase is going through.
 * The page loading icon works on all the other pages on the site (if it is slow
   to load)
 * Many thanks!
    JOhn
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fadding-a-spinner-site-laoding-icon%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [royho](https://wordpress.org/support/users/royho/)
 * (@royho)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/adding-a-spinner-site-laoding-icon/#post-10824638)
 * So that is not related to this plugin. WC core has a loading spinner on the checkout
   page when the checkout button is press. Stripe doesn’t handle that.
 *  Thread Starter [mrlennyman](https://wordpress.org/support/users/mrlennyman/)
 * (@mrlennyman)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/adding-a-spinner-site-laoding-icon/#post-10824673)
 * Ok thanks – so who would I speak to in order to resolve why it is not loading?
 *  Plugin Contributor [royho](https://wordpress.org/support/users/royho/)
 * (@royho)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/adding-a-spinner-site-laoding-icon/#post-10824674)
 * Unfortunately I am not sure. It could be due to a plugin you’re using or your
   theme is changing the default behavior of WC styles including the spinner.
 *  Thread Starter [mrlennyman](https://wordpress.org/support/users/mrlennyman/)
 * (@mrlennyman)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/adding-a-spinner-site-laoding-icon/#post-10824675)
 * And it is not the checkout page – it is the buy button – the only payment option
   I have is stripe using your plugin
 *  Plugin Contributor [royho](https://wordpress.org/support/users/royho/)
 * (@royho)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/adding-a-spinner-site-laoding-icon/#post-10824679)
 * I understand however Stripe does not handle any of the loading/spinner type styles.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Adding a spinner/Site laoding icon’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
 * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq)
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 * 5 replies
 * 2 participants
 * Last reply from: [royho](https://wordpress.org/support/users/royho/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/adding-a-spinner-site-laoding-icon/#post-10824679)
 * Status: resolved