Title: Adding a Source does not work
Last modified: August 30, 2016

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# Adding a Source does not work

 *  Resolved [keendev](https://wordpress.org/support/users/keendev/)
 * (@keendev)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/adding-a-source-does-not-work/)
 * Hi,
 * Whenever i try to add a source and i press Check Credentials. It will give me
   a message saying it successful. However It never actually saves it inside the
   system because when i access the brightcove menu it keeps asking me to add a 
   source.
 * BTW in the plugin there is a bin folder with a file install-wp-tests.sh. Is this
   safe? I had deleted it before i uploaded the plugin to my wordpress install.
 * Thanks im really looking forward to checking out this plugin.
 * [https://wordpress.org/plugins/brightcove-video-connect/](https://wordpress.org/plugins/brightcove-video-connect/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Thorsten Ott](https://wordpress.org/support/users/tott/)
 * (@tott)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/adding-a-source-does-not-work/#post-6236751)
 * Hi there,
 * thanks for bringing this to our attention. We’re currently trying to reproduce
   and isolate the issue with the sources. If you have any further details that 
   might help us please let us know.
 *  Thorsten
 *  Plugin Contributor [Thorsten Ott](https://wordpress.org/support/users/tott/)
 * (@tott)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/adding-a-source-does-not-work/#post-6236752)
 * In regards to the install-wp-tests.sh file. Thanks for catching that.
 * Although this usually should not pose any risk as most providers would not allow
   execution of shell scripts in the web folder this will be removed in the next
   version.
 *  Thread Starter [keendev](https://wordpress.org/support/users/keendev/)
 * (@keendev)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/adding-a-source-does-not-work/#post-6236753)
 * Hi,
 * Thanks for the reply. We are a using wordpress multi-site. Running version 4.2.2.
 * Plugin list:
    24liveblog Facebook URL Linter for Posts Force Regenerate Thumbnails
   Formidable Implied Cookie Consent Join My Multisite Meta Box NextScripts: Social
   Networks Auto-Poster Social Sharing Toolkit User Role Editor User Switching W3
   Total Cache WordPress Popular Posts WordPress SEO WordPress SEO News WP-PageNavi
   wpMandrill
 * We have a couple of internal plugins as well.
 *  Plugin Contributor [Thorsten Ott](https://wordpress.org/support/users/tott/)
 * (@tott)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/adding-a-source-does-not-work/#post-6236775)
 * Hi there,
 * it’s been a while but we were able to isolate the issue and fix it. We will deploy
   a new release tomorrow.
 *  Thread Starter [keendev](https://wordpress.org/support/users/keendev/)
 * (@keendev)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/adding-a-source-does-not-work/#post-6236796)
 * Thanks works great now!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Adding a Source does not work’ is closed to new replies.

 * ![](https://ps.w.org/brightcove-video-connect/assets/icon-256x256.jpg?rev=3165612)
 * [Brightcove Video Connect](https://wordpress.org/plugins/brightcove-video-connect/)
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 * 5 replies
 * 2 participants
 * Last reply from: [keendev](https://wordpress.org/support/users/keendev/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/adding-a-source-does-not-work/#post-6236796)
 * Status: resolved