adding a new user with wp crm doesn't display all data fields when editing

  • juanshaf

    (@juanshaf)


    8 years, 10 months ago

    http://postimg.org/image/rma3d7btt/

    This is kind of hard to clearly explain but here goes…

    I added some new data fields to my CRM and since i did this, all my previous data fields don’t show when I edit a new user. If I export csv all fields exist and have data for the new user but the fields just don’t show in wp admin.

    For the newly added users even the username/email fields are missing but if I edit an existing user all data fields show for users I added before I added the new data fields.

    I enabled WordPress debug logging and I get this:

    [28-Jun-2015 22:17:59 UTC] PHP Notice:  Undefined index: user_email in ****\wp-content\plugins\wp-crm\core\class_functions.php on line 675
[28-Jun-2015 22:17:59 UTC] PHP Notice:  Undefined index: user_email in ****\wp-content\plugins\wp-crm\core\class_user_list_table.php on line 350
[28-Jun-2015 22:17:59 UTC] PHP Notice:  Undefined variable: visible_options in ****\wp-content\plugins\wp-crm\core\class_user_list_table.php on line 372
[28-Jun-2015 22:17:59 UTC] PHP Notice:  Undefined index: user_email in ****\wp-content\plugins\wp-crm\core\class_functions.php on line 675
[28-Jun-2015 22:17:59 UTC] PHP Notice:  Undefined index: user_email in ****\wp-content\plugins\wp-crm\core\class_user_list_table.php on line 350
[28-Jun-2015 22:17:59 UTC] PHP Notice:  Undefined variable: visible_options in ****\wp-content\plugins\wp-crm\core\class_user_list_table.php on line 372
[28-Jun-2015 22:17:59 UTC] PHP Notice:  Undefined index: user_email in ****\wp-content\plugins\wp-crm\core\class_functions.php on line 675
[28-Jun-2015 22:17:59 UTC] PHP Notice:  Undefined index: user_email in ****\wp-content\plugins\wp-crm\core\class_user_list_table.php on line 350
[28-Jun-2015 22:17:59 UTC] PHP Notice:  Undefined variable: visible_options in ****\wp-content\plugins\wp-crm\core\class_user_list_table.php on line 372
[28-Jun-2015 22:18:04 UTC] PHP Notice:  Undefined variable: own_profile in ****\wp-content\plugins\wp-crm\core\ui\crm_metaboxes.php on line 249

    https://wordpress.org/plugins/wp-crm/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    8 years, 10 months ago

    Hello.

    Can you give some steps how replicate that issue.

    Thanks

    Thread Starter juanshaf

    (@juanshaf)

    8 years, 10 months ago

    I have 15-20 custom fields,

    I go to CRM->New Person,
    I complete all relevant fields,
    I go to CRM->All People,
    I click on the person I just added (to edit the person)
    No fields are visible including Display Name and Email Address.

    I’m not sure when/why this started happening but I don’t think I’ve done anything to provoke it.

    Chrome shows no errors in console, all I get is the errors from WordPress debug.log in the post above.

    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    8 years, 10 months ago

    I can’t replicate this issue.
    Do you have the latest version of wp-crm, wordpress?
    Try to disable trird party plugins in order to investigate the issue.

    Regards.

    3rdeyeguam

    (@3rdeyeguam)

    8 years, 5 months ago

    I also came to report a similar issue. One work around is to not use WP-CRM as the default profile manager so you can just create a new user via traditional means and then modify them in wp-crm.

    We’re using the MyMail plugin from codecanyon to handle email newsletters and the other plugins are mission critical. The reason we’re trying WP-CRM is as a replacement to Salesforce which has been a complete waste of money with negative ROI. I had hoped to find an import people feature for WP-CRM but have not located on so far (to import contact lists) so we’ll probably again just import users via wordpress itself.

    If you wanted to test on our site, I’d be willing to let you see. We really like the digital signing plugins too if I can convince our stakeholders of the viability of your product.

    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    8 years, 5 months ago

    Hello @3rd Eye

    We are suggesting to disable ALL third party plugins for investigation and not for tell you “not using third party plugins at all”. You need to define where is the issue particular and than we can investigate it more directly on your site.

    Regards.

    3rdeyeguam

    (@3rdeyeguam)

    8 years, 5 months ago

    The conflict is with a premium plugin called Uber Chat: http://codecanyon.net/item/uber-chat-ultimate-live-chat-with-windows-client/9963702

    I asked them to please look into it but I have little faith, so I’m looking for a new CRM solution.

    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    8 years, 5 months ago

    Do you see particular error in Firebug? You can also try to enable debug mode in order to see more details about this issue.

    Regards.

    3rdeyeguam

    (@3rdeyeguam)

    8 years, 5 months ago

    I’ll give you admin if you want otherwise I’m just going to try another CRM plugin on codecanyon.

Viewing 8 replies - 1 through 8 (of 8 total)
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