Title: Add/Edit product issues
Last modified: April 5, 2017

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# Add/Edit product issues

 *  [profabaccess](https://wordpress.org/support/users/profabaccess/)
 * (@profabaccess)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/addedit-product-issues/)
 * Hi,
 * Having several issues with the new version.
 * When editing/adding a product, I cannot enter into text into the description 
   or short description, you can’t click in the box to type text. Can’t edit permalink,
   can’t add pictures.
 * I can’t seem to change featured image anymore on my products, it opens the select
   image window in the same tab so takes you to a new location instead of a pop 
   up, when I click “insert into post” on the selected image, I just get a white
   page it doesn’t redirect back to the post to edit.
 * Yoast SEO won’t work on the products now either, but I guess that’s unrelated
   to you guys.
 * Any help would be great.

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [DiscountDukan](https://wordpress.org/support/users/techjockey/)
 * (@techjockey)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/addedit-product-issues/#post-8994778)
 * this is the issue…[https://wordpress.org/support/topic/3-0-error-option-ajax-is-not-allowed-for-select2/](https://wordpress.org/support/topic/3-0-error-option-ajax-is-not-allowed-for-select2/)
 * But looks like WC team wants us to contact plugin and theme (that we are using)
   developers to fix issues.
 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/addedit-product-issues/#post-8995913)
 * If it’s Yoast I think their latest update resolves. 4.5?
 *  Thread Starter [profabaccess](https://wordpress.org/support/users/profabaccess/)
 * (@profabaccess)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/addedit-product-issues/#post-8995938)
 * Hi Mike,
 * I have the latest version of Yoast and it’s not resolved anything. Yoast doesn’t
   work at all on my product pages anymore despite having 4.5.
 * Thanks,
 * Michaela
 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/addedit-product-issues/#post-8996028)
 * Share your system status report. Could be from another plugin.
 * Or in chrome, View > Developer > Javascript console and give me the full error
   message.
 *  Thread Starter [profabaccess](https://wordpress.org/support/users/profabaccess/)
 * (@profabaccess)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/addedit-product-issues/#post-8996074)
 * System status is below. Thanks for taking a look for me.
 * > `
   >  ### WordPress Environment ###
   > Home URL: [https://www.profabaccesspanels.co.uk](https://www.profabaccesspanels.co.uk)
   > 
   > Site URL: [https://www.profabaccesspanels.co.uk](https://www.profabaccesspanels.co.uk)
   > WC Version: 3.0.0 Log Directory Writable: ✔ WP Version: 4.7.3 WP Multisite:–
   > WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB
   > ### Server Environment ###
   > Server Info: LiteSpeed
   >  PHP Version: ❌ 5.4.45 – We recommend a minimum PHP
   > version of 5.6. See: How to update your PHP version PHP Post Max Size: 8 MB
   > PHP Time Limit: 0 PHP Max Input Vars: 20000 cURL Version: 7.36.0 OpenSSL/1.0.1e
   > SUHOSIN Installed: –
   >  Max Upload Size: 8 MB Default Timezone is UTC: ✔ fsockopen/
   > cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post:
   > ✔ Remote Get: ✔
   > ### Database ###
   > WC Database Version: 3.0.0
   >  WC Database Prefix: wp_ woocommerce_sessions: ✔
   > woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions:
   > ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates:
   > ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations:
   > ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta:
   > ✔
   > ### Security ###
   > Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about
   > HTTPS and SSL Certificates.
   >  Hide errors from visitors: ✔
   > ### Active Plugins (20) ###
   > LayerSlider WP: by Kreatura Media – 6.1.0
   >  Contact Form 7: by Takayuki Miyoshi–
   > 4.7 Download Monitor: by Never5 – 1.9.6 Duplicate Page: by mndpsingh287 – 2.2
   > Email Before Download: by M&S Consulting – 3.4.2 Favicon by RealFaviconGenerator:
   > by Philippe Bernard – 1.3.10 Fusion Builder: by ThemeFusion – 1.0.6 Fusion 
   > Core: by ThemeFusion – 3.0.6 Insert Headers and Footers: by WPBeginner – 1.4.2
   > Instant Search + for WooCommerce Search: by Fast Simon Inc – 1.8.0 Interactive
   > World Maps: by cmoreira – 1.6.6 Slider Revolution: by ThemePunch – 5.3.1.5 
   > The Events Calendar: by Modern Tribe Inc. – 4.4.5
   > TinyMCE Advanced: by Andrew Ozz – 4.4.3
   >  W3 Total Cache: by Frederick Townes–
   > 0.9.5.2 WooCommerce MailChimp: by Saint Systems – 2.0.20 WooCommerce: by Automattic–
   > 3.0.0 WooCommerce Helper: by WooCommerce – 1.7.2 – Network enabled Yoast SEO:
   > by Team Yoast – 4.5 WP Smush: by WPMU DEV – 2.6.2
   > ### Settings ###
   > API Enabled: ✔
   >  Force SSL: ✔ Currency: GBP (£) Currency Position: left Thousand
   > Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product
   > Types: external (external) grouped (grouped) simple (simple) variable (variable)
   > ### WC Pages ###
   > Shop base: ❌ Page ID is set
   >  but the page does not exist
   > Basket: #4228 – /cart/
   >  Checkout: #8 – /checkout/ My account: #4230 – /my-account-
   > 2/
   > ### Theme ###
   > Name: Avada
   >  Version: 5.0.6 Author URL: [http://themeforest.net/user/ThemeFusion](http://themeforest.net/user/ThemeFusion)
   > Child Theme: ❌ – If you’re modifying WooCommerce on a parent theme you didn’t
   > build personally then we recommend using a child theme. See: How to create 
   > a child theme
   > WooCommerce Support: ✔
   > ### Templates ###
   > Overrides: Avadanew/woocommerce/cart/cart.php version 2.3.8 is out of date.
   > The core version is 3.0.0
   >  Avadanew/woocommerce/checkout/form-pay.php Avadanew/
   > woocommerce/checkout/review-order.php Avadanew/woocommerce/checkout/thankyou.
   > php version 2.2.0 is out of date. The core version is 3.0.0 Avadanew/woocommerce/
   > loop/loop-start.php Avadanew/woocommerce/single-product/add-to-cart/variable.
   > php Avadanew/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.
   > php version 2.5.0 is out of date. The core version is 3.0.0 Avadanew/woocommerce/
   > single-product/product-image.php version 2.6.3 is out of date. The core version
   > is 3.0.0 Avadanew/woocommerce/single-product/product-thumbnails.php version
   > 2.6.3 is out of date. The core version is 3.0.0 Avadanew/woocommerce/single-
   > product/short-description.php Avadanew/woocommerce/single-product/tabs/additional-
   > information.php version 2.0.0 is out of date. The core version is 3.0.0 Avadanew/
   > woocommerce/single-product/tabs/description.php
   > Outdated Templates: ❌Learn how to update
   >  `
    -  This reply was modified 9 years, 4 months ago by [profabaccess](https://wordpress.org/support/users/profabaccess/).
 *  Thread Starter [profabaccess](https://wordpress.org/support/users/profabaccess/)
 * (@profabaccess)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/addedit-product-issues/#post-8996580)
 * Is there any update on helping with this? I am keen to get this resolved.
 * Thanks,
 * Michaela
 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/addedit-product-issues/#post-8996626)
 * Sorry I took a moment to consume food since I’ve been on this forum all day :
   p
 * I don’t see anything. Did you also try the javascript console? Or viewing the
   page source and seeing where the select2 library is coming from.
 *  Thread Starter [profabaccess](https://wordpress.org/support/users/profabaccess/)
 * (@profabaccess)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/addedit-product-issues/#post-8996661)
 * Haha, thank you, I appreciate your help.
 * I have checked the console and it comes up with the below errors:
 * > Uncaught Error: Option ‘ajax’ is not allowed for Select2 when attached to a
   > <select> element.
   >  at String.<anonymous> (select2.min.js:21) at Function.each(
   > load-scripts.php:2) at d.prepareOpts (select2.min.js:21) at d.prepareOpts (
   > select2.min.js:22) at d.init (select2.min.js:21) at HTMLSelectElement.<anonymous
   > > (select2.min.js:22) at Function.each (load-scripts.php:2) at a.fn.init.each(
   > load-scripts.php:2) at a.fn.init.a.fn.select2 (select2.min.js:22) at HTMLSelectElement.
   > <anonymous> (wc-enhanced-select.min.js:1) fusion-plugin.js?wp-mce-4403-20160901:
   > 12 Uncaught ReferenceError: FusionPageBuilderApp is not defined at new <anonymous
   > > (fusion-plugin.js?wp-mce-4403-20160901:12) at Array.e (tinymce.min.js:11)
   > at n (tinymce.min.js:3) at B.init (tinymce.min.js:11) at n.<anonymous> (tinymce.
   > min.js:11) at Array.<anonymous> (tinymce.min.js:4) at n (tinymce.min.js:3) 
   > at p (tinymce.min.js:4) at tinymce.min.js:4 at HTMLScriptElement.i (tinymce.
   > min.js:4) wp-seo-admin-global-450.min.js:1 Uncaught TypeError: Cannot read 
   > property ‘length’ of undefined at wp-seo-admin-global-450.min.js:1 at dispatch(
   > load-scripts.php:3) at r.handle (load-scripts.php:3) at Object.trigger (load-
   > scripts.php:3) at Object.a.event.trigger (load-scripts.php:9) at HTMLDocument.
   > <anonymous> (load-scripts.php:3) at Function.each (load-scripts.php:2) at a.
   > fn.init.each (load-scripts.php:2) at a.fn.init.trigger (load-scripts.php:3)
   > at a (load-scripts.php:2) (anonymous) @ wp-seo-admin-global-450.min.js:1 dispatch@
   > load-scripts.php:3 r.handle @ load-scripts.php:3 trigger @ load-scripts.php:
   > 3 a.event.trigger @ load-scripts.php:9 (anonymous) @ load-scripts.php:3 each@
   > load-scripts.php:2 each @ load-scripts.php:2 trigger @ load-scripts.php:3 a@
   > load-scripts.php:2
 * I do have a notice at the top of my wordpress that says..
 * > Your theme (Avada) contains outdated copies of some WooCommerce template files.
   > These files may need updating to ensure they are compatible with the current
   > version of WooCommerce. You can see which files are affected from the system
   > status page. If in doubt, check with the author of the theme.
 * Is that related do you think? I’m far from an expert at this.
 * Thanks,
 * Michaela
 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/addedit-product-issues/#post-8997275)
 * Can you turn off WordPress SEO? Some users are reporting a conflict, even though
   I confirmed it uses select2 4 which is odd. [https://github.com/Yoast/wordpress-seo/issues/6942](https://github.com/Yoast/wordpress-seo/issues/6942)

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Add/Edit product issues’ is closed to new replies.

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 * 9 replies
 * 3 participants
 * Last reply from: [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/addedit-product-issues/#post-8997275)
 * Status: not resolved