Support » Plugin: osTicket Connector » Add value for additional OSTicket field

  • Resolved josh@axessnetwork.com

    (@joshaxessnetworkcom)


    I created a new Form Field in the Ticket Details area of OSTicket.

    I added a similar selection field in Contact Form 7 that I’m sending to OSTicket via API. The ticket is being created just fine and working great.

    What can I do to make the connection between my new selection option on the ticket form and the form field in OSTicket?

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  • Plugin Author SCAND

    (@scandltd)

    Hi Josh.

    It’s not possible without custom development, as osTicket API allows to processing only specific fields. Full list you may find here.

    Thanks.

    Best regards,
    SCAND Team

Viewing 1 replies (of 1 total)
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