Hello @geraldani,
Greetings. Sorry for the inconvenience.
I have checked your query. It seems really strange! Can you please share the webpage URL where you are having this issue? I will check and get back to you.
Thank you!
Hello @geraldani
I hope you are doing well.
Would please let us know if you are still facing the problem or not?
Actually, I try my best from your information to reproduce the problem using Woo Product grid widget & YITH WooCommerce Wishlist. But I didn’t face any problems.
You could see this screencast here: https://d.pr/v/qJvvoE
But as you are facing the issue, for that we need to profoundly investigate the matter. It would be great if you could share your website URL with us for further investigation. We will try our best to find you a proper solution.
Thank You.
Hello @geraldani
I hope you are doing.
We haven’t heard from you. I’m just following up on what I previously sent to you. I understand that you are busy, but I would appreciate it if you could review the comment and respond to me.
If you need further assistance, we will surely help you out.
Thank you.
Hi @zebaafiashama thank you for your response and sorry for beign late! I still facin the same problem.. Previously I uninstalled the plugin and re-installed, without success… Here I share with you a video where I show you the problem https://drive.google.com/file/d/1Wgt01q9XfW_exe_p-eHEfkvaNVqIFcfH/view?usp=sharing
You can enter here to see the problem https://calypsoboutiquee.com/store/
Thank you again!
Hello @geraldani
I sincerely apologize for the late reply.
Thank you so much for sharing your website URL and video recording.
But unfortunately, when I visited your website, I found out you deactivated YITH WooCommerce Wishlist and also pagination, which is why I couldn’t test it on your website.
I understand it because your website is LIVE and I believe you deactivate these in case your customers don’t experience any problems.
It could be great if you could make a test page and activate the wishlist plugin and use the Woo product grid on that page with pagination and show wishlist option. And then, you can share the test page link with us for testing purposes without any worries.
I hope that after that we can give you a proper solution.
Thank you.
Hi, Thanks for your response.. Don’t worry.. Yes, I desactivated the plugin yesterday and changed the product grid widget…
I created a new page just for testing for you to see the problem.. Additionally, I detected another problem with the widget.. I’m using a multi currency plugin “YayCurrency”.. And in the first load of products, they show the right price in the currency I have selected, but when I load more products using the button or pagination, the price comes back to the main currency I have set in my shop, not the currency that I selected before in the header menu.. This doesn’t happen when I use the default product grid..
Here’s the link for you to test: https://calypsoboutiquee.com/testing-grid-products/
Thank you again and I hope it helps you!!
Best wishes!
Hello @geraldani
I hope you are doing well.
I appreciate your cooperation in allowing us to use your test pages for our testing.
After testing it, we discovered that when we enabled ajax loading on the YITH WooCommerce Wishlist, we also experienced this error.
And we’ve already given it to our devs team to fix this problem. And I’m happy to inform you that our dev team has resolved the problem. I wanted to share the dev version of our plugin with you.
Here is the link: https://d.pr/f/j5w3dA
Could you kindly test this essential addons dev version and let me know if it also resolved the problem for you?
Thank you for your patience.
Hello @geraldani
I hope you are doing well.
We haven’t heard from you. I’m just following up on what I previously sent to you.
I understand that you are busy, but it would be helpful if you could test our dev version on your website and let us know if it resolved your problem or not.
Thank you for your cooperation.
Hello @geraldani
We haven’t heard from you. Could you kindly let us know if your issue has been resolved or not using our dev version so that we can move on to resolving this topic from here?
We are waiting for your response.
Thank you.
Hey @geraldani
I would like to let you know that the YITH WooCommerce Wishlist conflict has been fixed in the officially released version. To avoid any issues, please update the Essential Addons to the most recent version.
Here is the changelog: https://essential-addons.com/elementor/changelog/
Thank You
