Add To Home Screen not working

  • Resolved Polina

    (@polinet)


    1 year, 7 months ago

    Hi,
    Just like the person who posted a few days ago the Add To Home Screen banner is not working for me. In fact it worked when I first installed it about a week ago but then my client said it doesn’t work for them on any phone and I tried again on my phone and it is not showing up either. I have tried normal chrome, chrome incognito and inspect element basic android browser. Add To Home Screen is not showing up on any of those browsers.

    I haven’t done any changes to the settings or the website between first installing the plugin when it worked and now a few days later when it doesn’t work.

    How can I troubleshoot this issue.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author SuperPWA

    (@superpwa)

    1 year, 7 months ago

    We have checked the issue by using the given URL and did not find the issue. The add-to-home screen is perfectly working without any issues. Can you please check once by clearing the cache and let us know back if the issue is happening? So that we will help you accordingly to resolve the issue.

    Reference screenshots:
    https://prnt.sc/-rKJ2uXXuCP5
    https://prnt.sc/19P_j0pqYPa5

    Plugin Author SuperPWA

    (@superpwa)

    1 year, 7 months ago

    Can you please let me know the status of the issue? So that we will help you out accordingly to resolve the issue.

    klca

    (@klca)

    1 year, 7 months ago

    I have same issue that the Add To Home Screen pop up is not showing up. It actually showed up once but seems like the splash screen PNG became the app icon. And after that one time appearance, it doesn’t show up again. Can I private message you the site address?

    Plugin Author SuperPWA

    (@superpwa)

    1 year, 7 months ago

    @klca: As per forum guidelines please create a new topic of yours, So that we will assist with your case individually.

    Plugin Author SuperPWA

    (@superpwa)

    1 year, 6 months ago

    @polinet: We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further issues or queries, you can reach us and start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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