Support » Plugin: Pixel Caffeine » Add to Cart Woocommerce Not Passed to Event Manager

  • Hi, I have an issue with Add to Cart. It does fire on the website but it does not pass the data to Facebook when I check it on chrome it shows that it fired the add to cart event but it does not show in event manager on facebook. Last time it shows 5 days ago.
    Any idea what could be the solution?
    Thank You

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  • agrolsy


    I’m having the same problem. Add to cart and Initiate Checkout are fired on the webpage according to the Pixel Helper, but I can’t see them in the Facebook event manager.

    Plugin Author Antonino Scarfì



    please, make sure you are checking in business manager for the pixel you selected on Pixel Caffeine settings. Also, please take a look at this page:

    It should help you to troubleshoot the reason of your issue, I hope you can find a solution from that page.

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