Add to cart time

  • Feruz Khamidi

    (@malinaparty)


    4 years, 6 months ago

    When this plugin is activated adding to button takes too long to add product to cart and if i disable this plugin add to cart button works normal.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author retainful

    (@retainful)

    4 years, 6 months ago

    Hi

    Thank you for reaching out. The API responds under 2 secs.
    Is it possible to send us a support request via https://www.retainful.com/support
    Let us have a check and assist you.
    Please include the url to a product in your store front.

    Thanks

    Plugin Author retainful

    (@retainful)

    4 years, 5 months ago

    Just circling back on this thread. Were you able to try the latest version of Retainful ?

    In the 2.0.2 version, we have introduced a Javascript based tracking engine, which tracks the cart data asynchronously.
    You can enable the Javascript engine in the plugin settings after updating the it to the latest version.

    Hope this helps.

    • This reply was modified 4 years, 5 months ago by retainful.
Viewing 2 replies - 1 through 2 (of 2 total)
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