• Resolved abdhindi

    (@abdhindi)


    Hello
    Thanks for the technical support
    I have a problem that when you activate your plugin
    And making an addition to the basket, nothing or any action appears in the basket unless I do a refresh of the page and when I remove the plugin, things are back working fine. Is it possible to find a solution to this problem
    I wanted to ask about the possibility of modifying the design more deeply for the campaign.
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Prosenjit Barman

    (@prosenjitbarman)

    Hi, @abdhindi
    Thanks for reaching out to us!

    I can understand that you are having some issues with your Cart page when the plugin is activated. However, I have checked the Cart page of WooCommerce, keeping the WP-Fundraising plugin activated, and noticed that the Product is getting added to the cart without any delay. I don’t have to refresh the Cart to see what is added to my cart. rest I can assure you that, the WP-Fundraising plugin isn’t conflicting with any of the components of the WooCommerce plugin.

    There is a possibility that the issue you are having can happen due to the caches stored in your system. If the Caching mechanism is enabled, will you please try clearing the caches from your site and browser as well? I hope that will help.

    If that doesn’t help, then kindly share the steps to reproduce the issue. If you can share some screenshots or a video mentioning the issue, that will be highly appreciated. I will check everything properly and will get back to you with an update as soon as possible.

    Looking forward to your response.

    Best Regards,
    Prosenjit

    Hello There.

    It’s been a while since we heard from you, so I’m marking this thread as resolved. Hopefully, you’ve been able to solve the issue. But, if you need any further assistance, feel free to open up a new topic. I’ll be happy to help you.

    Best Regards,
    Prosenjit

Viewing 2 replies - 1 through 2 (of 2 total)
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