Support » Plugin: WooCommerce » Add to cart not working (sometimes)

  • Resolved traceyorr

    (@traceyorr)


    I have a set of pages where for some people the Add To Cart doesn’t work.

    This page works for everyone.

    https://www.alcolizer.com/product/ec-easy-check-series/

    This page doesn’t work for everyone.

    https://www.alcolizer.com/product/ec-calibration/

    It works for me in most situations. But not on a samsung galaxy phone with chrome. Using a samsung tablet with chrome works. Both have the same version info.

    I checked with someone who was having issues on a computer as to the browser they were using and it was chrome 53.0.2785.143 m, which is the same one I am using.

    For me in all browsers, it works. For some other people in all browsers it doesn’t work.

    I have checked the html of the pages and the add to cart href looks in the same format.

    Can anyone see any obvious issues, or give me some ideas on how to troubleshoot this issue? I didn’t design the site, just trying to troubleshoot now.

    Thanks

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