• I have been using this plugin for over a year now and have noticed the add to cart buttons no longer work on mobile. I’m on the latest version of everything on the site for WP, WPShopify, running PHP 7.4 (had the issue on 7.0 as well). Perhaps the chancing plugin(litespeed) is conflicting?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Andrew

    (@andrewmrobbins)

    @samlich70

    Hey there, it looks like you’re using an older version of WP Shopify. Are you able to upgrade to the latest? Be sure to make a backup first.

    Thread Starter samlich70

    (@samlich70)

    I don’t seem to have the option to update via the WPdashboard. So I guess I will have to manually upload it and do it as a clean install of WPshopify. Yeah I know I see I’m like two full releases behind of the plugin. Anything else you can think of?

    Plugin Author Andrew

    (@andrewmrobbins)

    @samlich70

    Hmm, if you go to WordPress Dashboard - Updates and click Check again, that should force the update to show.

    If that doesn’t work, you’ll need to re-install.

    Let me know if any of this works!

    Thread Starter samlich70

    (@samlich70)

    I was able to install the latest version after checking the enable beta updates on the plugin settings. Although I have experienced a variety of issues after updating, the most pressing is that I can’t link to my product pages and the syncing process just seems to go on forever, the last attempt went through. So people can’t continue to the checkout process. I tried not using product detail pages and does not seem to fix the issue. I have tried a number of other fixes as well, and have tried re-syncing details after each attempt.

    Plugin Author Andrew

    (@andrewmrobbins)

    @samlich70

    Ok, so regarding the issue where you can’t link your to your product pages, can you tell me more specifically how you’re displaying the products? When I visit your products here: https://theslipshot.com/collections/frontpage/ they seem to be linking fine for me.

    Regarding the syncing issue, you may want to try changing the Items per request setting to 25, and then turn on the Synchronous Requests option. After these are updated, try resyncing again.

Viewing 5 replies - 1 through 5 (of 5 total)
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