Support » Fixing WordPress » add the new post then the click button of ADD MEDIA does not respond.

  • please check screenshot if add the new post then the click button of ADD MEDIA does not respond. and click on visual, text tab is not working.

    Secondly while in the right panel FEATURED IMAGE Box, when I insert the image, instead of adding the thumbnail it insert the image in the body text.

    Tob bar Screen Options is not working.

    The page I need help with: [log in to see the link]

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  • Hi

    First track down the source of the issue.

    Try to deactivate all plugins, if it works activate them one by one to know which one is causing it.

    Try switch to a default theme like Twenty seventeen and see if it works.

    try to Update/Reinstall WordPress from Dashboard > Updates.

    Open the developer tool console tab and check if you see any errors.

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