Support » Theme: Mesmerize » Add section not working

  • Hi !

    I would like to add a blog section on my home page but when I click on Page Personnaliser / Content / Add section, the field is empty.
    I tried on different web browser : opera, safari and chrome.

    Thanks in advance for your help !

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @delphinedauga,

    This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.

    Checking for Plugin conflict

    All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:

    1-Deactivate all of your plugins (except the Page Builder if installed).

    2-Now check to see if this has resolved any issues you’re experiencing.

    3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.

    4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin.



    Unfortunately, no 🙁
    I didn’t add any additional plugin expect Duplicate Page that I tested, without results. I tried also to deactivate Contact Form, Mesmerize Companion (and duplicate page) at the same time.

    Here the plugins I have :

    Sélectionner Contact Form 7
    Contact Form 7
    Réglages | Désactiver
    Juste une autre extension de formulaire de contact. Simple mais souple d’utilisation.
    Version 5.1.1 | Par Takayuki Miyoshi | Afficher les détails

    Sélectionner Duplicate Page
    Duplicate Page
    Activer | Supprimer
    Permet de dupliquer les articles, les pages et les contenus personnalisés d’un simple clic.
    Version 1.7.1 | Par Matt Mullenweg | Afficher les détails

    Sélectionner Mesmerize Companion
    Mesmerize Companion
    The Mesmerize Companion plugin adds drag and drop page builder functionality to the Mesmerize theme.
    Version 1.6.110 | Par Horea Radu | Afficher les détails

Viewing 2 replies - 1 through 2 (of 2 total)
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