Title: Add product
Last modified: June 8, 2017

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# Add product

 *  Resolved [pejaltest](https://wordpress.org/support/users/pejaltest/)
 * (@pejaltest)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/add-product-3/)
 * how to add product

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/add-product-3/#post-9208304)
 * Hi there,
 * Products are automatically imported from Easy Digital Downloads or WooCommerce.
   If you have either of those plugins active, just make sure that EDD & WooCommerce
   support is checked in the plugin settings, then the products will automatically
   show up in the ticket.
 * Let me know if you have any further questions.
 * Best regards
 *  Thread Starter [pejaltest](https://wordpress.org/support/users/pejaltest/)
 * (@pejaltest)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/add-product-3/#post-9208333)
 * how to add field in the create form?
 * Thank you in advance
 * Regard
    Pejal
 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/add-product-3/#post-9210060)
 * Once you add a product in EDD or WooCommerce, the product field will be added
   automatically in the Create form. Ensure you have EDD/Woo integration enabled
   in the plugin settings.
 * In the next versions of the plugin, we will be using taxonomy to create a ticket
   category field, which you can use without edd/woo to create a list of options
   to show up in the ticket create form. This can be used for products, or topics(
   billing,technical support etc.. ) as an example.
 *  Thread Starter [pejaltest](https://wordpress.org/support/users/pejaltest/)
 * (@pejaltest)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/add-product-3/#post-9211302)
 * When is the next version of plugns will be relesed.
 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/add-product-3/#post-9211322)
 * Hi there I just confirmed the plugin update roadmap, this feature will be added
   in version 1.3.0 which is planned for release in 2 weeks.
 * Just an FYI, there is a patch update coming out in the next few days (1.2.1).
   The ticket category will not be included in that. This patch will include the
   ability to auto-close tickets after X number of days without activity.
 * Let us know if you have any questions or concerns!
 * Best regards
 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/add-product-3/#post-9211323)
 * Ticket: [https://github.com/smartcatdev/support-system/issues/200](https://github.com/smartcatdev/support-system/issues/200)
 *  Thread Starter [pejaltest](https://wordpress.org/support/users/pejaltest/)
 * (@pejaltest)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/add-product-3/#post-9211332)
 * Yes i do have question regarding on how to add extra field when user want to 
   register for first timer user such as address and phone number?
 * thank you in advance
 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/add-product-3/#post-9264427)
 * hi there,
 * version 1.3.0 has Ticket Categories which can be used for products
 * Custom Fields will be added later as an extension.
 * Best regards

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Add product’ is closed to new replies.

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 * 8 replies
 * 2 participants
 * Last reply from: [smartcat](https://wordpress.org/support/users/smartcat/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/add-product-3/#post-9264427)
 * Status: resolved